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feat(inbox): Rename Conversations to Support and add product docs links #1802

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Merged
Twixes merged 1 commit into from
Apr 22, 2026
+62 −2
Merged

feat(inbox): Rename Conversations to Support and add product docs links #1802

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62 changes: 61 additions & 1 deletion apps/code/src/renderer/features/inbox/components/SignalSourceToggles.tsx
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Original file line number Diff line number Diff line change
Expand Up @@ -44,6 +44,8 @@ interface SignalSourceToggleCardProps {
loading?: boolean;
statusSection?: React.ReactNode;
syncStatus?: string | null;
docsUrl?: string;
docsLabel?: string;
}

function syncStatusLabel(status: string | null | undefined): {
Expand Down Expand Up @@ -76,6 +78,8 @@ const SignalSourceToggleCard = memo(function SignalSourceToggleCard({
loading,
statusSection,
syncStatus,
docsUrl,
docsLabel,
}: SignalSourceToggleCardProps) {
const statusInfo = checked ? syncStatusLabel(syncStatus) : null;

Expand Down Expand Up @@ -118,6 +122,30 @@ const SignalSourceToggleCard = memo(function SignalSourceToggleCard({
<Text size="1" style={{ color: "var(--gray-11)" }}>
{description}
</Text>
{docsUrl && (
<Text size="1" style={{ color: "var(--gray-11)" }}>
<a
href={docsUrl}
target="_blank"
rel="noopener noreferrer"
onClick={(e) => {
e.stopPropagation();
e.preventDefault();
window.open(docsUrl, "_blank", "noopener");
}}
style={{
color: "var(--accent-11)",
textDecoration: "none",
display: "inline-flex",
alignItems: "center",
gap: "4px",
}}
>
Learn about {docsLabel ?? label}
<ArrowSquareOutIcon size={11} />
</a>
</Text>
)}
</Flex>
</Flex>
{loading ? (
Expand Down Expand Up @@ -185,6 +213,32 @@ export const EvaluationsSection = memo(function EvaluationsSection({
<Text size="1" style={{ color: "var(--gray-11)" }}>
Monitor how your AI features are performing
</Text>
<Text size="1" style={{ color: "var(--gray-11)" }}>
<a
href="https://posthog.com/docs/llm-analytics"
target="_blank"
rel="noopener noreferrer"
onClick={(e) => {
e.stopPropagation();
e.preventDefault();
window.open(
"https://posthog.com/docs/llm-analytics",
"_blank",
"noopener",
);
}}
style={{
color: "var(--accent-11)",
textDecoration: "none",
display: "inline-flex",
alignItems: "center",
gap: "4px",
}}
>
Learn about LLM Analytics
<ArrowSquareOutIcon size={11} />
</a>
</Text>
Comment thread
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</Flex>
</Flex>
<Button
Expand Down Expand Up @@ -296,14 +350,18 @@ export function SignalSourceToggles({
onCheckedChange={toggleErrorTracking}
disabled={disabled}
syncStatus={sourceStates?.error_tracking?.syncStatus}
docsUrl="https://posthog.com/docs/error-tracking"
docsLabel="Error Tracking"
/>
<SignalSourceToggleCard
icon={<ChatsIcon size={20} />}
label="Conversations"
label="Support"
description="Turn support conversations into signals"
checked={value.conversations}
onCheckedChange={toggleConversations}
disabled={disabled}
docsUrl="https://posthog.com/docs/support"
docsLabel="Support"
/>
<SignalSourceToggleCard
icon={<VideoIcon size={20} />}
Expand All @@ -313,6 +371,8 @@ export function SignalSourceToggles({
checked={value.session_replay}
onCheckedChange={toggleSessionReplay}
disabled={disabled}
docsUrl="https://posthog.com/docs/session-replay"
docsLabel="Session Replay"
statusSection={
value.session_replay ? (
<SourceRunningIndicator
Expand Down
2 changes: 1 addition & 1 deletion apps/code/src/renderer/features/inbox/hooks/useSignalSourceManager.ts
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Original file line number Diff line number Diff line change
Expand Up @@ -41,7 +41,7 @@ const SOURCE_LABELS: Record<keyof SignalSourceValues, string> = {
github: "GitHub Issues",
linear: "Linear Issues",
zendesk: "Zendesk Tickets",
conversations: "PostHog Conversations",
conversations: "PostHog Support",
};

const DATA_WAREHOUSE_SOURCES: Record<
Expand Down
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