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Radd 0.44.1

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@github-actions github-actions released this 19 Sep 13:00
· 198 commits to main since this release
v0.44.1
2fe530b

v0.44.1

5 changes · 1 Bugfix, 4 New Features.

Bugfix

  • RADD-972 Automation notifications carry no item ref, so no email line can link the issue they're about
    automations/engine.py writes payload={"message", "rule"} on an AUTOMATION notification while setting item_id on the row — the payload carries no item key or title. Every renderer that composes a line from the payload (the digest, and any per-event email) can therefore not link the issue: RADD-967 made it degrade…
    1e62183d

New Feature

  • RADD-994 The routing trace answers "why didn't my rule fire?" with silence: disabled and not-reached rules, the hidden None-of-these, and a clipped detail
    Live verification of RADD-989 on v0.30.0 (scenario passed — DEV/ITSUP/DESK by verdict, errored renders distinctly). What would still confuse an admin, found by using it:
    2fe530b3
  • RADD-982 The lifecycle ends in silence: a resolved notification to the ticket's contacts, out of the box
    (audit finding #2)
    35dffd32
  • RADD-984 mail.sent / mail.failed appear in the item's History, so "did the customer get my reply?" has an answer
    (audit finding #4)
    cf26ee46
  • RADD-985 List-Unsubscribe and a preferences link: every notification email says how to stop it
    (audit finding #7, deliverability half)
    255a3b6b

Changes from v0.44.0 to v0.44.1.

Assets 6
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