Duplicate declaration of static variable $sfh error

[ddrewpublic]

Issue

On a fresh install of SuiteCRM-8.7.1, install fails via both GUI and CLI with error

 php.CRITICAL: Fatal Compile Error: Duplicate declaration of static variable $sfh {"exception":"[object] (Symfony\\Component\\ErrorHandler\\Error\\FatalError(code: 0): Compile Error: Duplicate declaration of static variable $sfh at /var/www/suitecrm/public/legacy/modules/AOW_WorkFlow/aow_utils.php:645)"}

Possible Fix

• comment out line 645 in /var/www/suitecrm/public/legacy/modules/AOW_WorkFlow/aow_utils.php

This gets me further, but causes other problems down the line.

[2025-03-12 13:21:57] request.ERROR: Uncaught PHP Exception Symfony\Component\HttpKernel\Exception\AccessDeniedHttpException: "Invalid CSRF token" at CSRFValidationListener.php line 95 {"exception":"[object] (Symfony\\Component\\HttpKernel\\Exception\\AccessDeniedHttpException(code: 0): Invalid CSRF token at /var/www/suitecrm/core/backend/Security/CSRFValidationListener.php:95)"} []
[2025-03-12 13:21:57] request.CRITICAL: Uncaught PHP Exception Error: "Call to a member function call_custom_logic() on null" at AuthenticationController.php line 325 {"exception":"[object] (Error(code: 0): Call to a member function call_custom_logic() on null at /var/www/suitecrm/public/legacy/modules/Users/authentication/AuthenticationController.php:325)"} []

[2025-03-12 13:22:50] php.CRITICAL: Fatal Compile Error: Duplicate declaration of static variable $sfh {"exception":"[object] (Symfony\\Component\\ErrorHandler\\Error\\FatalError(code: 0): Compile Error: Duplicate declaration of static variable $sfh at /var/www/suitecrm/public/legacy/include/InlineEditing/InlineEditing.php:294)"} []
[2025-03-12 13:22:50] request.CRITICAL: Uncaught PHP Exception Symfony\Component\ErrorHandler\Error\FatalError: "Compile Error: Duplicate declaration of static variable $sfh" at InlineEditing.php line 294 {"exception":"[object] (Symfony\\Component\\ErrorHandler\\Error\\FatalError(code: 0): Compile Error: Duplicate declaration of static variable $sfh at /var/www/suitecrm/public/legacy/include/InlineEditing/InlineEditing.php:294)"} []

Steps to Reproduce the Issue

### The setup:

- Ubuntu 20.04.6
- mysql  Ver 8.0.41
- Apache/2.4.41 
- PHP 8.3.17


### Pre-install:
- deleted any previous install directories
- dropped any previous install database & users
- installed any missing php modules (*php-imap*, *imagick*, *soap*) (including for php 8.2)
- updated php.ini (cli, fpm, apache2) increasing limits for file size, execution time etc...
- created *new_database* in mysql
- created *db_admin* user, with all grants on new_database
    - passwords all alphanumeric, no special characters, < 40 characters long
- created `suitecrm` directory & unzipped `SuiteCRM-8.7.1.zip`
- changed all files & folder permissions & ownership
- made `./bin/console` executable
- updated suitecrm apache2 conf Directory directives with paths & permissions
- restart *apache2*, *mysql*, *php8.3-fpm*, *php8.2-fpm*

### Install attempt 1 - GUI:

- navigate to *suitecrm.mysite.com*
- ✅ all checks pass 

- enter configuration details & proceed
- ❌ LBL_ACTION_ERROR

#### Troubleshooting:

- entries in `./public/legacy/suitecrm.log`
    Wed Mar 12 12:15:17 2025 [188705][-none-][FATAL] Mysqli_query failed.
    Wed Mar 12 12:15:17 2025 [188705][-none-][FATAL]  Query Failed: SELECT id FROM outbound_email WHERE type = 'system' AND deleted = 0: MySQL error 1146: Table 'suitecrmdb.outbound_email' doesn't exist
    
- SELECT COUNT(*) AS table_count FROM information_schema.tables WHERE table_schema = 'suitecrmdb';
+-------------+
| table_count |
+-------------+
|          78 |
+-------------+

- creating the table manually in mysql (using the schema at https://schema--suitecrm-docs.netlify.app/schema/tables/outbound_email)
- ❌ SuiteCRM Installation has been Disabled


- entries in ./logs/prod/prod.log

    [2025-03-12 12:27:55] php.CRITICAL: Fatal Compile Error: Duplicate declaration of static variable $sfh {"exception":"[object] (Symfony\\Component\\ErrorHandler\\Error\\FatalError(code: 0): Compile Error: Duplicate declaration of static variable $sfh at /var/www/suitecrm/public/legacy/modules/AOW_WorkFlow/aow_utils.php:645)"} []
    [2025-03-12 12:27:55] request.CRITICAL: Uncaught PHP Exception Symfony\Component\ErrorHandler\Error\FatalError: "Compile Error: Duplicate declaration of static variable $sfh" at aow_utils.php line 645 {"exception":"[object] (Symfony\\Component\\ErrorHandler\\Error\\FatalError(code: 0): Compile Error: Duplicate declaration of static variable $sfh at /var/www/suitecrm/public/legacy/modules/AOW_WorkFlow/aow_utils.php:645)"} []

- ./logs/install.log
    [2025-03-12 12:27:18] install.log.ERROR: Your config.php does not exist. This will be created on install.Path Checked: legacy/config.php [] []
- ✅ checked & nothing lokos obviously wrong in the dbconfig array.


- ./public/legacy/install.log
`sudo -u www-data grep "creating\ table" ./public/legacy/install.log | wc -l`
- ❌ only 61 tables prestent (this appears to be inconsistent

- /var/log/apache2/error.suitecrm.mysite.com.log
- ❌ PHP Fatal error:  Uncaught Exception: Database failure.
- ❌ PHP message: PHP Fatal error:  Uncaught Exception: Database failure. Please refer to suitecrm.log for details



### Install attempt 1 - CLI:

- ❌ 12:48:26 CRITICAL  [php] Fatal Compile Error: Duplicate declaration of static variable $sfh ["exception" => Symfony\Component\ErrorHandler\Error\FatalError^ { …}]
    In aow_utils.php line 645:
    Compile Error: Duplicate declaration of static variable $sfh  

#### Troubleshooting:

- other than timestamps, the errors are pretty much the same, except for ./logs/prod/prod.log which has a lot of cache write warnings (and the same critical php error)

    [2025-03-12 12:48:23] cache.WARNING: Failed to save key "property_metadata_5a775e912f5d8a4579a3af9365eafbbf" of type ApiPlatform\Metadata\ApiProperty: fopen(/var/www/suitecrm/cache/prod/pools/system/8pqP3v6mg-/DrBu4l8T): Failed to open stream: No such file or directory {"key":"property_metadata_5a775e912f5d8a4579a3af9365eafbbf","exception":"[object] (ErrorException(code: 0): fopen(/var/www/suitecrm/cache/prod/pools/system/8pqP3v6mg-/DrBu4l8T): Failed to open stream: No such file or directory at /var/www/suitecrm/vendor/symfony/cache/Traits/FilesystemCommonTrait.php:95)","cache-adapter":"Symfony\\Component\\Cache\\Adapter\\PhpFilesAdapter"} []


### Fixes attempted

I've even gone so far as to manually create all 220 tables described in the schema docs, which got me nowhere.

Editing out line 645 in /var/www/suitecrm/public/legacy/modules/AOW_WorkFlow/aow_utils.php has things running  to the point of being able to see a login screen if I install via the CLI but there is another error:

- ❌ Login credentials incorrect, please try again.

and the cache warnings still exist.

Trying via the GUI leads to login errors, with the logs


[2025-03-12 13:21:57] request.ERROR: Uncaught PHP Exception Symfony\Component\HttpKernel\Exception\AccessDeniedHttpException: "Invalid CSRF token" at CSRFValidationListener.php line 95 {"exception":"[object] (Symfony\\Component\\HttpKernel\\Exception\\AccessDeniedHttpException(code: 0): Invalid CSRF token at /var/www/suitecrm/core/backend/Security/CSRFValidationListener.php:95)"} []
[2025-03-12 13:21:57] request.CRITICAL: Uncaught PHP Exception Error: "Call to a member function call_custom_logic() on null" at AuthenticationController.php line 325 {"exception":"[object] (Error(code: 0): Call to a member function call_custom_logic() on null at /var/www/suitecrm/public/legacy/modules/Users/authentication/AuthenticationController.php:325)"} []




[2025-03-12 13:22:50] php.CRITICAL: Fatal Compile Error: Duplicate declaration of static variable $sfh {"exception":"[object] (Symfony\\Component\\ErrorHandler\\Error\\FatalError(code: 0): Compile Error: Duplicate declaration of static variable $sfh at /var/www/suitecrm/public/legacy/include/InlineEditing/InlineEditing.php:294)"} []
[2025-03-12 13:22:50] request.CRITICAL: Uncaught PHP Exception Symfony\Component\ErrorHandler\Error\FatalError: "Compile Error: Duplicate declaration of static variable $sfh" at InlineEditing.php line 294 {"exception":"[object] (Symfony\\Component\\ErrorHandler\\Error\\FatalError(code: 0): Compile Error: Duplicate declaration of static variable $sfh at /var/www/suitecrm/public/legacy/include/InlineEditing/InlineEditing.php:294)"} []

Context

No response

Version

8.7.1

What browser are you currently using?

Firefox

Browser Version

Firefox 135.0.1

Environment Information

mysql Ver 8.0.41, Apache/2.4.41, PHP 8.3.17,

Operating System and Version

Ubuntu 20.04.6.

[johnM2401]

Hey!
Thank you for getting in touch with this.

I believe this is a compatability issue with SuiteCRM8.7.1 and PHP8.3, as I believe 8.7.1 did not officially support PHP8.3:
https://docs.suitecrm.com/8.x/admin/compatibility-matrix/

This should be resolved in version 8.8.0, as that version came with a number of PHP8.3 compatability fixes:
https://docs.suitecrm.com/8.x/admin/releases/8.8/

Would you be able to try the latest version and let us know if you're still seeing this issue?
(Or, perhaps, if you could try PHP8.2 on your environment?)

Thank you again!

[ddrewpublic]

Thank you for your response. I think I must have misread the compatibility matrix!

I have now successfully managed to install 8.8.0

There was one small problem that I seem to have fixed - lots of php.WARNING messages, e.g.

 php.WARNING: User Warning: sugar_file_put_contents_atomic() : fatal rename failure '/tmp/temppBa1go' -> 'cache/modules/SchedulersJobs/SchedulersJobvardefs.php

manually creating all of those folders under ./cache/modules seems to have cleared that up though.

[johnM2401]

Hey!

Ah great, thank you for getting back in touch!

Interestingly, Those Warnings aren't something i've seen before
I wonder if it was issues with file/folder permissions at time of upgrade?

Either way, I'm glad to hear the install now works for you on 8.8.0!

I'm going to close this ticket off for now, but if you have any further issues or bug reports, please get in touch!

Thank you again!