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TechWriterP edited this page Jun 28, 2024 · 8 revisions

Prashant A.

PRINCE2, Certified ScrumMaster®, CAPM, MOS Excel Expert, ITIL 4 Foundation, Certified Scrum Product Owner
Mumbai, India

Key Expertise

I am an experienced Staff Information Developer (Senior Technical Writer) and certified Project Management Professional with 13 years of experience in software and hardware technical documentation, content management, data migration, and traditional and agile project management.

I worked as a Senior Technical Writer, Staff Information Developer, Project Lead, and Offshore Project Manager in multiple domains such as Cloud platforms (IaaS, Paas, and SaaS), FinTech, Medical, Aerospace, Heavy machinery, Optics, Industrial and Consumer products.

I have sound experience in product, process, and developer documentation. These include creating a wide range of documentation such as User Guides, API references, Cookbooks, Runbooks, Configuration and Installation Guides, Standard Operating Procedures (SOP), How-to Guides, Quick Reference Guides, Troubleshooting Guides, and On-screen help. In addition, I have professional experience in project management. I have built and managed many projects from scratch till completion.

I have built many process automation using VBA, Python, and RPA tools (UiPath, MS Power Automate). In addition, I am an expert in data analysis and visualization through summary reports, MIS, and dashboards (in MS Excel, MS PowerPoint, and Power BI). As a certified trainer, I have trained over 1500 employees in MS Excel, Advanced MS Excel, and VBA.

Certifications

  • PRINCE2 Practitioner by Axelos (Certificate number: GR657099049PA, candidate number: 9980004685406235)
  • Certified SCRUM Master by Scrum Alliance (Certificate ID: 001114655)
  • Certified Agile Project Manager by IAPM (Identification Code: 6RUJ U7XQ UPTY)
  • Microsoft Office Specialist Excel Expert by Microsoft (ID: 2WVB-XMSz)
  • ITIL Foundation by Axelos (Certificate Id: G67146983PA)
  • Certified SCRUM Product Owner by Scrum Alliance (Certificate ID: 001114655)
  • Microsoft Excel and VBA Trainer (In-house certification as Internal Trainer)
  • Six Sigma Yellow Belt by 6SigmaStudy (Certificate ID: 735370)

#Skills

Technical Skilss

  • Authoring Tools and Technologies: Atlassian product family (Jira, Confluence, and Bitbucket), Postman, Swagger editor, Office 365 (Word, Excel, PowerPoint, SharePoint, OneDrive), Google Workspace (Doc, Sheets, Presentation, Drive), Hugo (static site generator), Git, Adobe FrameMaker, PTC Arbortext Editor, RoboHelp, and MadCap Flare
  • Authoring Standards: DITA, Markdown, OAS, ATA100, ASD-STE100, S1000D, CMS, and multiple style guides (MSTP and client-specific style guide)
  • Technologies: AWS cloud technology, Doc-as-code, CI-CD, DevOps, ITIL
  • Programming Languages:
  • Expert: MS Excel, VBA
  • Intermediate: Python, HTML, CSS, YAML
  • Novice: UML, JavaScript, UiPath
  • Other Tools: Adobe Photoshop, Acrobat Pro, SVN, Citrix, SnagIT, MS Project, MS Visio, Power BI, and VS Code
  • Design Tools: Camtasia, Adobe Captivate, Adobe Illustrator, IsoDraw, CatiaV5, SolidWorks, and PTC Creo

Management Skills

  • Traditional project management: Project Initiation, Planning, Execution, Monitoring, and Closing
  • Agile project management: Agile, SCRUM framework, servant leadership, facilitation techniques
  • Business plan evaluation, stakeholder engagement, request for proposal (RFP), request for information (RFI), schedule management, budgeting, risk management, resource management, and communication management
  • Status reporting, MIS reporting, dashboard creation, and other project monitoring activities
  • Customer collaboration, team collaboration, and vendor management
  • Data analysis, decision-making, interpersonal and team skills
  • Other processes and methodologies: Six Sigma, 5S methodology

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