Users can simply call or text, “I’m at 180 Laurier Avenue East — where’s the nearest shower?” The system geolocates the address, searches verified open-data and provider feeds (211 Ontario, city directories, community shelters), and replies with real-time directions, hours, and accessibility notes. Built with FastAPI, PostgreSQL + PostGIS, and Twilio, The Human Map works even on flip phones — no app, no data plan, just dignity through information.