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Homey apps support

Support for the Homey apps by Idan Bush: report a problem, ask for a feature, or ask for support for your device. This repository holds no app code, only the issue tracker.

App Homey App Store Community
Narwal: control for Narwal robot vacuums com.narwal.global Forum thread
PalGate Control: open your PalGate gates com.pal-es
Red Alert Israel: Home Front Command alerts in Flows il.co.tzevaadom
Switcher: local control for Switcher devices il.co.switcher.home (test version) Forum thread

Report a problem

  1. Open a new issue and pick Bug report.
  2. Choose the app, and fill in your app version and your Homey model.
  3. Add what helps to find the cause:
    • The app's own diagnostics report, when the app has one (for example Narwal: Apps → Narwal → Configure → Diagnostics → Run diagnostics → Copy report). It leaves out IDs, addresses and your account.
    • Or the Log ID of a Homey diagnostics report: in the Homey app, Settings → Apps → the app → Send diagnostics report, then copy the Log ID it shows.

Privacy

Issues here are public. Do not paste your email address, passwords, codes, device IDs, IP addresses, serial numbers or room names. The apps' own diagnostics reports already leave these out.

Other requests

  • A feature or improvement: pick Feature request.
  • A device or model that is not supported yet: pick New device or model.
  • A question: ask in the app's Homey Community thread when there is one, or open a feature request.

This page is generated from README.md. Edit that file; changes here are overwritten.

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