Assassin's Creed Valhalla (2208920)

[Searchstars]

Compatibility Report

• Name of the game with compatibility issues: Assassin's Creed Valhalla
• Steam AppID of the game:

System Information

• GPU: GTX1060 6G

• Driver/LLVM version: nvidia 525.60.11

• Kernel version: 6.0.10

• Link to full system information report as Gist:
  https://gist.github.com/Searchstars/4190b054072f397d33b289374730196a

• Proton version: Proton 7.0-4 (also tried GE-Proton7-37)

I confirm:

• that I haven't found an existing compatibility report for this game.
• that I have checked whether there are updates for my system available.

steam-9258640568861327360.log

Symptoms

The game can normally enter the main menu to enter the loading interface, but the game will be stuck on a black screen after the loading is completed. In the black screen state, the CPU usage is maintained at about 30%, the memory usage is about 5GB, and the game hardly reads and writes the disk. The bottom right corner of the game does not appear any logo about loading.

Reproduction

1.Run Ubisoft Connect from steam with proton

2.Run Assassin's Creed Valhalla in Ubisoft Connect

3.Once in the game's main menu, click "Continue" or "New Game" or any button that needs to load the game scene

4.After waiting for the game to load, you will be stuck on a black screen

[Searchstars]

New discovery: it doesn't look like it's stuck on a black screen, it's frozen, running ACValhalla_Plus.exe the game will render normally for 1-3 seconds and freezes, it's not clear why.

[Saancreed]

I suspect NV 515 driver bug, try downgrading to 510 or enable VSync and limit your FPS to 30.

[kakra]

It's now officially available on Steam, and I'm seeing the same problem with Proton Experimental.

No matter if trying to run the benchmark, loading a game, or starting a new game: As soon as the world starts rendering, the game becomes stuck (on a white screen when starting a new game, on a black screen otherwise), no GPU crash in dmesg. Interestingly, the loading screen renders the characters just fine and I can move around and attack etc, no artifacts. So the render engine itself works. But as soon as the world loads and renders, the game freezes immediately, sound is still playing, the Steam overlay cannot be triggered, force quit from the Steam client works. Alt+tab back and forth will simply render a freeze frame of whatever has been on the screen before tabbing back into the game.

No matter the graphics settings, resolutions, vsync, fps limit, nothing changes.

This looks similar to freezes seen in the past for the other Assassin's Creed games (Origins, Odyssey) although the graphics engine probably switched to DirectX 12.

GPU: NVIDIA RTX 3060 12GB, driver 525.60.11

[Searchstars]

Replying to #6154 (comment)

Yes, I heard that this problem was solved in the 520 driver, but it still occurs in the 525 driver I currently use. I don't understand why this problem occurs

[Saancreed]

@kakra One thing that works for me is using Mangohud with MANGOHUD_CONFIG=fps_limit=30,vsync=3

I tried to report this to Nvidia via email about 3 months ago but I got no response. I'm not too surprised however, installing ACV in Wine/Proton when it wasn't on Steam yet was quite a PITA. Maybe some else should try this report this again now that it's much easier to handle.

By the way, does Connect overlay work for you guys out of the box?

[Quentin-ctrL]

Played few minutes, mostly cinematics without issue
using proton 7.0-5 and
gamemoderun %command% -eac_launcher -nosplash

    Kernel : 5.10.0-19-amd64
    Pilote : NVIDIA Corporation NVIDIA GeForce RTX 3060/PCIe/SSE2
    Version  : 4.6.0 NVIDIA 470.141.03

[rennr]

I can confirm that this also occurs for me. Black screen after the loading (where I can move around fine) or white screen after a new game. Game just locks up.

I tried with capping my FPS to 30 and turning on vsync and it made no difference. I also tried with Proton Experimental and Proton GE 7-37.

I haven't tried with a different video driver but I don't really want to downgrade from 520.

Kernel             : 6.0.5-x64v1-xanmod1
Graphics Card      : GeForce RTX 4090 24GB
Version            : 520.56.06

[kakra]

%command% -eac_launcher

Does this disable anti-cheat and allow the game to run with multiplayer disabled? Actually, I'm not interested in AC multiplayer so I could try this.

[Saancreed]

There is no anticheat or multiplayer in Valhalla. That option most likely does exactly nothing. Try the Mangohud thingy I suggested above, it does not do the same thing as using in-game options for VSync and FPS limit.

[MachadoLhes]

Hey! I'm having the exact same issue. Spent about an hour trying different configurations, resolutions and Proton versions, sometimes it would actually load into the cutscene with child Eivor in the bed, but freeze in the first few seconds, other times it would freeze with a black screen

Tried running the benchmark but it also kept freezing to a black screen right after loading

I'm wondering if I should refund the game and wait a bit, or if that will be solved soon

UPDATE: I tried the mangohud thing but no success either. It froze right after Eivor opens the door, and also froze within the benchmark (after 1 minute or so). I decided to refund the game for now and wait until it sees better performance under Proton

[mozo78]

It's running well for me with 520.56.06 and 525.60.11 and FPS set to 30. Otherwise it keeps freezing to a black screen right after loading.

[howels]

It's running well for me with 520.56.06 and 525.60.11 and FPS set to 30. Otherwise it keeps freezing to a black screen right after loading.

You set FPS limit to 30 in graphics options?

Limiting to 30fps seems to add some stability but my game still locks up very quickly, after a couple of seconds once loaded past the walking animation.

Kernel:      5.15.0-56-generic
Graphics:    GeForce RTX 2080ti
Driver:      525.60.11