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v7.7.8 — Customer Chat takes a spoken question and answers in its own voice

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@a3rev a3rev released this 07 Sep 06:24
· 2 commits to main since this release
v7.7.8
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Learn about vigilant mode.
  • Feature - Customer Chat voice: when the tenant switches the customer employee's Voice on (the Employees page of the tenant portal, with a Voice key on its APIs page), the chat widget shows a microphone beside Send. Visitors tap it and speak: a pause sends, their words appear as their message, the reply is read aloud in the employee's own voice, and the microphone opens again for the next question. A tap while it answers ends the conversation; ten quiet seconds end it too. Off by default - nothing changes on a site until the switch is on.

Site admins: the microphone needs the site to allow it (microphone=(self) in the site's Permissions-Policy header, if one is set). Needs the platform release of the same day (DEF #1128); until it is live the widget simply shows no microphone.

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