v7.7.9 — The mic shows what it is doing; a spoken question keeps its language
- Update - Voice: the Customer Chat microphone now shows plainly what it is doing - solid and pulsing while it listens, solid while it transcribes, a stop mark while the employee answers (tap it to end). A long press on the microphone shows what the phone did with the voice, for support. On both Customer Chat and Staff AI a spoken question is now transcribed with the conversation as context, so a short "Hi, Bruce" stays in the conversation's language, and the employee restates what it will do only when there is something to do - plain conversation is answered once.
Needs the platform release of the same day (DEF #1131); an older platform simply ignores the context.