Add service disruptions documentation#2818
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This documentation explains why customers may experience disruptions that don't appear on the status site, covering technical reasons related to Ably's multi-region architecture and providing guidance for affected customers. 🤖 Generated with [Claude Code](https://claude.ai/code) Co-Authored-By: Claude <noreply@anthropic.com>
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m-hulbert
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Need to replace instances of 'our' and 'we' please, but looks good other than that.
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| Internet-scale operations inevitably experience regional issues, whether from our infrastructure or dependencies like AWS. Our multi-region architecture is designed to handle these scenarios: | ||
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| * Client libraries automatically attempt connections to different regions when errors occur. |
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'Client libraries' --> SDKs
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Four substantive merged PRs now appear alongside the open ones with a MERGED state pill: - ably/docs#2911 (REST API -> MDX, merged 2025-11-07) - ably/docs#2913 (SSE -> MDX, merged 2025-11-07) - ably/docs#2984 (HAR file troubleshooting guide, merged 2025-12-01) - ably/docs#2818 (Service disruptions documentation, merged 2025-09-18) The list previously showed only open PRs, which made it look like no merged work existed. Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
This PR:
docs/platform/architecture/infrastructure-operationsEDU-2077