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chat: direct users to normal contact form for history retention #2905

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Oct 21, 2025
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chat: direct users to normal contact form for history retention #2905

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2 changes: 1 addition & 1 deletion src/pages/docs/chat/rooms/history.mdx
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Expand Up @@ -3,7 +3,7 @@ title: Message storage and history
meta_description: "Retrieve previously sent messages from history."
---

The history feature enables users to retrieve messages that have been previously sent in a room. Ably stores chat messages for 30 days by default. You can extend this up to 365 days by [contacting us](https://forms.gle/SmCLNFoRrYmkbZSf8).
The history feature enables users to retrieve messages that have been previously sent in a room. Ably stores chat messages for 30 days by default. You can extend this up to 365 days by [contacting us](https://ably.com/support).

## Retrieve previously sent messages <a id="history"/>

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