DocIssuance_IssueTicket - FOP and the final flow

[MyDcode]

Hi, once again I need your support to understand the workflow.

Currently I have the entire cycle completed up-to DocIssuance_IssueTicket service in the following order,

MPTB->PNR_M(0)->Air_Sell->PNR_M->Fare_PNR->TST->PNR_M(11)

while sending the 3rd PNR_M(11) I am including the FOP element as shown below (in production this values will be dynamic, and while testing I am giving an actual card detail),

Once I receive the OK from PNR_M then using the DocIssuance_IssueTicket service to issue the ticket, and I am getting multiple outcome for it.

1. OK ETICKET NO PRINTERS DEFINED IN OFFICE PROFILE PLEASE CALL HELP DESK
2. FOP RJT: MANDATORY FIELDS MISSING OR INVALID
3. TST PRICING CONTEXT MODIFIED : PLS REPRICE AIRLINE FEES WITH TTX
4. FOP RJT: INVALID CVV NUMBER - CHECK THE NUMBER AND TRY AGAIN

in the case of No.1 all good but the email is not sent to the given email address, I have logged a help and awaiting for a respond from Amadeus. What might be the possible problem?

No2. I couldn't understand the problem, but the Problem occurs whenever I use CMB to KUL or CMB to SIN, is this a SSR problem?

No3. Do I need to reprice and check after doing PNR_M(11)? or how to solve this

No4. I am giving the actual card information, though sometime this error occurs.

Request
Can you help me understand the final process during DocIssuance_IssueTicket, and the best way to do this.

As per the document's this section, the payment is going through Amadeus system when using FormOfPayment. But what we wanted to do is, that the passenger will be paying to our IPG and later we will be settling to the Airline. Is that what happens with FormOfPayment (Amadeus just get the CC records) or some other process?

Please help me understand the flow and the operations involved.

[DerMika]

1. It will probably be a configuration on your Office ID. Should be solvable by Amadeus.

2. May be dependent on the airline you're booking with. To be checked with Amadeus

3. Something happened in your PNR that requires a re-pricing. The error mentions airline fees? May again be dependant on airline. To be checked with Amadeus.

4. Again, to be checked with Amadeus.

Basically, all the questions you are asking me, you should be asking Amadeus Support. I think by adding a FOP CC element, amadeus will do some validations on it and then it is dependant on your Office settings what happens with that - if Amadeus tries to charge the credit card or not.

These are not questions I can help you with as they are (way) beyond the scope of this library.

[MyDcode]

Thank you very much for the continues support, and the time you spend to reply me. I will check with the Amadeus support as you suggested.

[ikukhar]

@MyDcode Did you solve the problem of NO PRINTERS by contacting support?

[DerMika]

If you get the error "NO PRINTERS DEFINED IN OFFICE PROFILE" then this is something that has to be configured for you by Amadeus.

[ikukhar]

@DerMika Thanks!

[MyDcode]

@ikukhar yes, and It has been resolved after support did the right configurations. Took a while though.

[MyDcode]

@DerMika thank you very much for your suggestions and contribution, all the problems has been resolved after explaining to them to the support and after their configurations for our office id.