Troubleshooting

Troubleshooting

The feed or the search is empty

1. Is the delivery point set? The chip in the header says. Nothing runs without one.
2. Are you signed in to Snapp Market? Its results need your session, and the search refuses to run without it. Digikala Jet appears either way.
3. Is حداقل تخفیف set high? At 70% very little qualifies most days.
4. Is فقط تخفیف کمپینی on in the search? With it on you only see today's campaign rather than the whole catalogue. It is off by default.

Digikala Jet returns nothing

Almost always فقط تخفیف کمپینی. Jet marks very few rows شگفت‌انگیز, so with that filter on it contributes close to nothing. The status line under the results breaks the count down per platform, which makes this obvious.

A price looks too good, and the store does not have it

That was a real bug, fixed in 1.0.1 and hardened since. Every 90-99% discount in the campaign feed belongs to the first-order shelf, which this app no longer reads at all. If you still see one:

1. Look for ✓ قیمت از خود فروشگاه on the card. Search results carry it; feed rows do not, because confirming an endless list would cost a request per card.
2. Check the size in the title — a 300ml can is not a 1.5-litre bottle.
3. If neither explains it, that is worth an issue.

See Trust for the measurements.

It keeps asking me to sign in

The app holds its own refresh token, so this should be rare. It happens when the platform revokes a session. Sign out from حساب‌ها and sign in again.

The browser extension this replaced had this constantly, because it could only borrow the website's token — which expires about an hour after it is minted, with no way to renew.

Codes stop arriving

They are rate-limited on purpose: two minutes between codes, five per fifteen minutes, five attempts per code. The message says how long is left. If the platform itself pushes back, its wait is honoured rather than argued with.

Digikala Jet occasionally demands a captcha; the app says so, and signing in once on digikalajet.com clears it.

An error mentions an endpoint

Something changed shape upstream. Reload; if it persists, open an "endpoint changed" issue with the failing /api/... call from the network panel. Strip the Authorization header before pasting anything — it is your account.

The page will not install to my home screen

A PWA installs only from a secure context: HTTPS with a certificate the browser trusts, or localhost for testing. On plain http://, or behind a CDN whose certificate does not cover the domain, the service worker is refused and nothing installs. تنظیمات → نصب برنامه says which case you are in and, on iPhone, walks through Safari's «Add to Home Screen» — Safari has no install button of its own for a site to call.

An old version keeps loading after a deploy

The installed app notices a new version the next time it comes to the front and offers بارگذاری دوباره. If it never does, something in front of the app is caching the HTML: the pages go out as no-store, and a CDN rule that caches them anyway will keep serving a shell whose scripts the new deploy deleted. See Behind a CDN in DEPLOY.md.

A search takes a few seconds

Expected. One request lists the nearby stores, then one per store reads its full campaign shelf — around 45 in central Tehran, six at a time — and then the leading results are each confirmed against their store. The feed is much cheaper, which is why it exists.