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Public Developer Profile Returned to “Under Review” After Approval — Case 21713442971
#5373
I’m requesting guidance on a Developer Profile status inconsistency that has not received a substantive response through Developer Support.
Timeline:
August 4, 2026: I received a notification confirming that my Developer Profile and requested SP-API roles had been approved for global marketplace access.
The approved roles displayed in the Solution Provider Portal are Product Listing and Selling Partner Insights.
Around August 22, 2026: My Developer Profile began showing “Your developer registration is under review.”
August 22, 2026: Developer Support Case 21713442971 was created.
September 6, 2026: I followed up on the case.
As of September 10, 2026: The profile remains under review, with no request for additional information or substantive response.
I am registered as a public developer through the Solution Provider Portal and do not have a Seller Central account.
The status currently prevents me from creating a production application client for my public application, even though the Developer Profile and requested roles were previously approved. The sandbox application remains available.
I understand that GitHub is not the official channel for resolving or approving individual Developer Profile cases. I have already contacted Developer Support and am not asking for the review to be bypassed.
Could an Amazon team member please advise whether this type of status reversal is expected, or help confirm that Case 21713442971 has been routed to the SP-API Developer Registration review team?
I would also appreciate confirmation of whether any additional information or action is required from me.
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Hello Amazon Selling Partner Developer Services team,
I’m requesting guidance on a Developer Profile status inconsistency that has not received a substantive response through Developer Support.
Timeline:
I am registered as a public developer through the Solution Provider Portal and do not have a Seller Central account.
The status currently prevents me from creating a production application client for my public application, even though the Developer Profile and requested roles were previously approved. The sandbox application remains available.
I understand that GitHub is not the official channel for resolving or approving individual Developer Profile cases. I have already contacted Developer Support and am not asking for the review to be bypassed.
Could an Amazon team member please advise whether this type of status reversal is expected, or help confirm that Case 21713442971 has been routed to the SP-API Developer Registration review team?
I would also appreciate confirmation of whether any additional information or action is required from me.
Thank you.
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