[BUG] Weekly usage jumps +2% in ~5 minutes; /settings/usage shows “Missing permissions” banner

[pavelbe]

Preflight Checklist

• I have searched existing issues and this hasn't been reported yet
• This is a single bug report (please file separate reports for different bugs)
• I am using the latest version of Claude Code

What's Wrong?

I’m a daily user on Max x20 ($200/mo). One Claude Code terminal, no sub-agents, no parallel sessions. Windows 11, WSL.

Today at 10:00 I started a fresh session and watched usage. **By ~10:05 on https://claude.ai/settings/usage
I saw:

• current session ≈5%
• weekly (All models) +2%**

This was light, normal prompts in a single terminal. For Max x20, a +2% weekly jump in ~5 minutes feels like miscounting or hidden activity I can’t explain or verify.

On top of that, the usage page shows a red "Missing permissions. Please check with Anthropic support if you think this is in error." banner, so I can’t self-diagnose or confirm the numbers. When the meter spikes and the supposed source of truth is broken, predictability and trust take a hit.

What would help:

• audit and correct accounting for the 10:00–10:05 window (including any retries, fallbacks, background tasks, or double-counting)
• share a short breakdown for that window: which models and what exactly counts toward "weekly"
• fix the "

" error on /settings/usage for my account

• longer term, add clear units and a stable real-time weekly indicator in the product

Repro on my side (stable):

1. open Claude Code, single terminal
2. start at 10:00, send a few light prompts
3. around 10:05 the UI shows session ≈5% and weekly +2%
4. open Settings → Usage → red "Missing permissions…" banner instead of usable data

Screenshots:

• usage page banner: https://postimg.cc/DmG2HJ3y
• session and weekly percentages: https://postimg.cc/Vd1chKFS

Feedback ID from in-product report: 04d7b3a0-659a-4630-90a8-8bd623fbdb58
Thanks!

What Should Happen?

• The /settings/usage page reliably loads for paid accounts with no "Missing permissions" banner, so users can self-verify at any time.
• Real-time usage is accurate and predictable.
• Weekly capacity for Max x20 is increased and/or throttling/cooldowns are relaxed to prevent multi-day lockouts; many Max x20 users report being blocked for days -the plan should provide dependable runway consistent with its price.

Error Messages/Logs

URL: https://claude.ai/settings/usage
On page load a red banner appears: "Missing permissions. Please check with Anthropic support if you think this is in error."

Steps to Reproduce

Steps to reproduce:

• Open Claude Code, single terminal, MCP agents disabled.
• Start a fresh session and run a few light prompts (normal coding).
• Go to https://claude.ai/settings/usage - a red "Missing permissions…" banner appears and usage data doesn’t load.
• Within ~3-5 minutes, usage increases quickly (session ~5%, weekly ~+2%) despite MCP agents being off.

Claude Model

Sonnet (default)

Is this a regression?

I don't know

Last Working Version

No response

Claude Code Version

v2.0.34

Platform

Other

Operating System

Windows

Terminal/Shell

Windows Terminal

Additional Information

No response

[GDS75]

Same here. Got the banner for the same plan a couple of days ago and it doesn't go away.

[UltimateByte]

Same here, visiting Usage page shows popup in top right corner : "Missing permissions. Please check with Anthropic support if you think this is in error." So that's what I'm doing. :)

[tonydziekonski]

Same issue here on Pro plan

[blazejp83]

I've just ran /status and this is the response:

I don't have a Pro plan, and similar thing is happening to me as well

[hkbertoson]

Im on the Max Plan and have this issue.

[gerrywastaken]

So I figured out the permissions issue and also noticed a strange usage increase while not actually using Claude, and only running /usage and launching the Claude Code CLI a few times.

If you are interested details are here. If not, logging out and back in will likely fix your permissions issue.

@blazejp83 @GDS75 @UltimateByte @pavelbe - tagging you four you as you mentioned the permission issue was impacting you. You might just need to logout and back in again. That fixed it for me.

[github-actions]

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