[BUG] Claude Code on the Web - GitHub integration failure

[kikaragyozov]

Preflight Checklist

• I have searched existing issues and this hasn't been reported yet
• This is a single bug report (please file separate reports for different bugs)
• I am using the latest version of Claude Code

What's Wrong?

When working with Claude Code on the Web, you're prompted to install the Claude GitHub App, and you have the choice of where to install and configure it to.

After installing it to an organization, as part of a larger enterprise, which organization uses GitHub's IP Whitelist feature, and enabling the setting to allow GitHub apps to manage it, so that Claude can have access to it, no repository still is fetched from any of the selected, or when giving access to the entire organization.

What Should Happen?

I should be able to see my repositories.

Error Messages/Logs

Steps to Reproduce

1. Authenticate GitHub with an organization as part of Enterprise behind an IP Whitelist (GitHub feature).
2. Select your repositories or give access to them all.
3. No repositories are usable/visible/selectable for that organization, for use with Claude Code.

Claude Model

None

Is this a regression?

No, this never worked

Last Working Version

No response

Claude Code Version

Web (claude.com/code)

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

Windows Terminal

Additional Information

No response

[github-actions]

Found 3 possible duplicate issues:

1. [Bug] Install GitHub App: Repository Selection Unresponsive #7014
2. [FEATURE] Give CC Web access to whitelisted private repositories #11056
3. [BUG] GitHub repository sync broken in Claude Projects - files not accessible despite "Connected" status #10647

This issue will be automatically closed as a duplicate in 3 days.

• If your issue is a duplicate, please close it and 👍 the existing issue instead
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🤖 Generated with Claude Code

[github-actions]

This issue has been automatically closed as a duplicate of #7014.

If this is incorrect, please re-open this issue or create a new one.

🤖 Generated with Claude Code

[yzavyas]

#10647 (comment) fyi

[github-actions]

This issue has been automatically locked since it was closed and has not had any activity for 7 days. If you're experiencing a similar issue, please file a new issue and reference this one if it's relevant.