Preflight Checklist
What's Wrong?
GitHub Issue Draft: CLAUDE.md Instructions Systematically Ignored
Repository: https://github.com/anthropics/claude-code
Issue Type: Bug Report
Title
CLAUDE.md instructions systematically ignored despite explicit "MUST/ALWAYS" directives and repeated user corrections
Description
Claude Code is failing to follow explicit CLAUDE.md instructions in approximately 50% of sessions. This occurs even when:
- Instructions use imperative language ("MUST", "ALWAYS", "NEVER")
- Instructions are labeled "HARD RULE"
- User explicitly corrects Claude multiple times in the same session
- Claude acknowledges reading and understanding the instructions
This represents a fundamental failure of the instruction-following capability that CLAUDE.md is intended to provide.
Environment
- Claude Code version: Latest (VS Code extension + CLI)
- Model: Claude Opus 4.5 / Sonnet 4.5
- OS: macOS
- CLAUDE.md length: ~400 lines
Reproduction Steps
-
Create a CLAUDE.md with explicit behavioral rules, e.g.:
## HARD RULE
Before asking the user ANYTHING about infrastructure:
1. Query memory
2. Read INFRASTRUCTURE.md
3. SSH to relevant machine and investigate
If you cannot complete all three, DO NOT ask. Go do the research.
-
Ask Claude an infrastructure question (e.g., "Why can't I connect to Vaultwarden from my iPad?")
-
Observe that Claude:
- Skips the memory query
- Skips reading the referenced documentation
- Does NOT SSH to investigate
- Immediately asks user questions or proposes guesses
-
Correct Claude explicitly: "Read your CLAUDE.md file AGAIN"
-
Observe that Claude continues to violate the same rules
Expected Behavior
- Claude reads CLAUDE.md instructions at session start
- Claude follows explicit procedural instructions (research gates)
- When user corrects Claude, it re-reads and re-applies instructions
- Instructions labeled "MUST", "ALWAYS", "HARD RULE" are treated as mandatory
Actual Behavior
- Claude appears to read CLAUDE.md but does not reliably follow instructions
- Procedural gates (research-before-asking) are consistently skipped
- User corrections trigger more guessing, not systematic re-reading
- "MUST/ALWAYS" directives are treated as suggestions
- Workarounds are proposed even when explicitly forbidden
- Only after 5-9 user corrections does Claude finally follow the intended procedure
Documented Session Example
Task: User asked how to sync Obsidian notes to iPad
CLAUDE.md instruction: "SSH to remotes to investigate — don't ask user to do it"
What happened:
- Claude did NOT SSH to server
- Claude repeatedly asked user to check things on the iPad (client-side)
- User corrected Claude 9 times over 60 minutes
- Finally, when Claude SSHed to the server, the problem was diagnosed in 2 minutes
- Root cause was self-signed certificate (documented in INFRASTRUCTURE.md as "self-signed cert, accept warning on first visit")
Time wasted: 55+ minutes on a 5-minute fix
User Corrections That Were Ignored
- "you are not reading anything"
- "read your md file AGAIN"
- "This is all in the documents"
- "Stop and tell me what you are doing before you waste more of my time"
- "Regroup after you read"
- "This does not explain why I cant open Bitwarden"
Each correction should have triggered re-reading of CLAUDE.md and systematic application of the documented procedure. Instead, Claude continued guessing.
Specific CLAUDE.md Violations
| Instruction |
Location |
Violated |
| "Query memory first" |
Pre-Work Checklist |
✓ Never queried |
| "Read INFRASTRUCTURE.md" |
Pre-Work Checklist |
✓ Not read thoroughly |
| "SSH to remotes to investigate" |
Pre-Work Checklist |
✓ Skipped for 60 min |
| "No Workarounds — Fix It Properly" |
Core Philosophy #2 |
✓ 3 workarounds proposed |
| "When user says 'You're wrong' — re-read docs" |
Session Efficiency |
✓ Ignored |
Related Issues
This appears related to previously reported issues:
Root Cause Analysis (User Investigation)
Based on academic literature review, the likely causes are:
-
Lost in the Middle — RoPE positional encoding reduces attention to middle-context content as conversation grows (Liu et al., TACL 2024)
-
RLHF Training Conflict — Model is trained to optimize for "apparent helpfulness" which can override explicit instructions
-
Multi-Turn Degradation — Research shows 39% average performance drop across multi-turn conversations (arXiv:2505.06120)
-
Context Compaction — Long sessions may compress/discard CLAUDE.md instructions
-
Sonnet 4.5 Behavioral Shift — Recent reports indicate the model now "evaluates whether following literal commands actually serves the user's apparent goal" rather than following them literally
Impact
- $200/month subscription with ~50% reliability on instruction following
- Infrastructure damage risk — Claude making changes without following verification procedures
- Time waste — Simple tasks taking 10-12x longer than necessary
- Trust erosion — Users cannot rely on Claude following documented procedures
Requested Action
- Acknowledge this is a known limitation, not user misconfiguration
- Investigate why CLAUDE.md instructions lose effective weight over conversation turns
- Consider instruction hierarchy training (system prompt > conversation patterns)
- Document best practices for CLAUDE.md structure that maximize adherence
- Provide a mechanism to force re-reading of CLAUDE.md mid-session
Suggested Mitigations (For Other Users)
While waiting for a fix, these structural changes may improve adherence:
- Move critical instructions to the TOP of CLAUDE.md (not buried at position 7-9)
- Keep CLAUDE.md under 150 lines — split reference data to a separate file
- Repeat critical rules at the END of the file (exploit recency bias)
- Add explicit priority ordering so conflict resolution is clear
- Use single-turn interactions for critical infrastructure tasks (avoid multi-turn degradation)
Attachments
- Full root cause analysis: Available upon request
- Session transcript: Available upon request
- CLAUDE.md file: Available upon request
This issue was documented after a user lost 60+ minutes to a 5-minute fix because Claude ignored explicit instructions to SSH and investigate server-side before asking questions.
What Should Happen?
Machines should read their instructions.
Error Messages/Logs
Steps to Reproduce
No idea. Appears to be a systemic issue, possibly not a bug but a limitation of the model?
Claude Model
None
Is this a regression?
Yes, this worked in a previous version
Last Working Version
No response
Claude Code Version
2.0.76 (Claude Code)
Platform
Anthropic API
Operating System
macOS
Terminal/Shell
Terminal.app (macOS)
Additional Information
No response
Preflight Checklist
What's Wrong?
GitHub Issue Draft: CLAUDE.md Instructions Systematically Ignored
Repository: https://github.com/anthropics/claude-code
Issue Type: Bug Report
Title
CLAUDE.md instructions systematically ignored despite explicit "MUST/ALWAYS" directives and repeated user corrections
Description
Claude Code is failing to follow explicit CLAUDE.md instructions in approximately 50% of sessions. This occurs even when:
This represents a fundamental failure of the instruction-following capability that CLAUDE.md is intended to provide.
Environment
Reproduction Steps
Create a CLAUDE.md with explicit behavioral rules, e.g.:
Ask Claude an infrastructure question (e.g., "Why can't I connect to Vaultwarden from my iPad?")
Observe that Claude:
Correct Claude explicitly: "Read your CLAUDE.md file AGAIN"
Observe that Claude continues to violate the same rules
Expected Behavior
Actual Behavior
Documented Session Example
Task: User asked how to sync Obsidian notes to iPad
CLAUDE.md instruction: "SSH to remotes to investigate — don't ask user to do it"
What happened:
Time wasted: 55+ minutes on a 5-minute fix
User Corrections That Were Ignored
Each correction should have triggered re-reading of CLAUDE.md and systematic application of the documented procedure. Instead, Claude continued guessing.
Specific CLAUDE.md Violations
Related Issues
This appears related to previously reported issues:
Root Cause Analysis (User Investigation)
Based on academic literature review, the likely causes are:
Lost in the Middle — RoPE positional encoding reduces attention to middle-context content as conversation grows (Liu et al., TACL 2024)
RLHF Training Conflict — Model is trained to optimize for "apparent helpfulness" which can override explicit instructions
Multi-Turn Degradation — Research shows 39% average performance drop across multi-turn conversations (arXiv:2505.06120)
Context Compaction — Long sessions may compress/discard CLAUDE.md instructions
Sonnet 4.5 Behavioral Shift — Recent reports indicate the model now "evaluates whether following literal commands actually serves the user's apparent goal" rather than following them literally
Impact
Requested Action
Suggested Mitigations (For Other Users)
While waiting for a fix, these structural changes may improve adherence:
Attachments
This issue was documented after a user lost 60+ minutes to a 5-minute fix because Claude ignored explicit instructions to SSH and investigate server-side before asking questions.
What Should Happen?
Machines should read their instructions.
Error Messages/Logs
Steps to Reproduce
No idea. Appears to be a systemic issue, possibly not a bug but a limitation of the model?
Claude Model
None
Is this a regression?
Yes, this worked in a previous version
Last Working Version
No response
Claude Code Version
2.0.76 (Claude Code)
Platform
Anthropic API
Operating System
macOS
Terminal/Shell
Terminal.app (macOS)
Additional Information
No response