Preflight Checklist
What's Wrong?
Claude Code crashes immediately with "zsh: illegal hardware instruction" on macOS 12 with Intel Xeon E5-2697 v2 CPU.
This CPU (Ivy Bridge, 2013) does not support AVX2 instructions:
sysctl -a | grep avx2 returns hw.optional.avx2_0: 0
Claude Code worked fine until recently. After updating, all versions from 1.0.x fail with this error.
Older versions (0.2.40) launch but cannot connect because server requires 1.0.88+.
Environment:
- macOS 12 Monterey
- CPU: Intel Xeon E5-2697 v2 (no AVX2)
- Node: v18.x (via nvm)
Request: Please provide builds without AVX2 requirement, or document minimum CPU requirements.
What Should Happen?
Claude Code should launch and run normally on CPUs without AVX2 support.
Error Messages/Logs
$ claude
zsh: illegal hardware instruction claude
$ sysctl -n machdep.cpu.brand_string
Intel(R) Xeon(R) CPU E5-2697 v2 @ 2.70GHz
$ sysctl -a | grep avx2
hw.optional.avx2_0: 0
Steps to Reproduce
Steps to Reproduce:
- Have a Mac with CPU without AVX2 support (e.g., Intel Xeon E5-2697 v2)
- Install Claude Code: npm install -g @anthropic-ai/claude-code
- Run: claude
- Error appears: "zsh: illegal hardware instruction claude"
Claude Model
None
Is this a regression?
Yes, this worked in a previous version
Last Working Version
No response
Claude Code Version
Cannot run claude --version (crashes with illegal hardware instruction). Installed version: 1.0.88 (latest via npm)
Platform
Anthropic API
Operating System
macOS
Terminal/Shell
Terminal.app (macOS)
Additional Information
No response
Preflight Checklist
What's Wrong?
Claude Code crashes immediately with "zsh: illegal hardware instruction" on macOS 12 with Intel Xeon E5-2697 v2 CPU.
This CPU (Ivy Bridge, 2013) does not support AVX2 instructions:
sysctl -a | grep avx2returnshw.optional.avx2_0: 0Claude Code worked fine until recently. After updating, all versions from 1.0.x fail with this error.
Older versions (0.2.40) launch but cannot connect because server requires 1.0.88+.
Environment:
Request: Please provide builds without AVX2 requirement, or document minimum CPU requirements.
What Should Happen?
Claude Code should launch and run normally on CPUs without AVX2 support.
Error Messages/Logs
$ claude zsh: illegal hardware instruction claude $ sysctl -n machdep.cpu.brand_string Intel(R) Xeon(R) CPU E5-2697 v2 @ 2.70GHz $ sysctl -a | grep avx2 hw.optional.avx2_0: 0Steps to Reproduce
Steps to Reproduce:
Claude Model
None
Is this a regression?
Yes, this worked in a previous version
Last Working Version
No response
Claude Code Version
Cannot run claude --version (crashes with illegal hardware instruction). Installed version: 1.0.88 (latest via npm)
Platform
Anthropic API
Operating System
macOS
Terminal/Shell
Terminal.app (macOS)
Additional Information
No response