[BUG] Claude Code low credit balance after top up.

[igorgnot]

Preflight Checklist

• I have searched existing issues and this hasn't been reported yet
• This is a single bug report (please file separate reports for different bugs)
• I am using the latest version of Claude Code

What's Wrong?

Claude code across all computers after top up (tier 4) refuse to update its balance and keep restricting use. Sort of cache. I am using Claude Code for many months and this is a first time happend.

What Should Happen?

It should work instantly after rebalance.

Error Messages/Logs

logout                                                                                                                         
  ⎿  Credit balance too low · Add funds: https://platform.claude.com/settings/billing

Steps to Reproduce

Tier 4. Work hard. Get credits to zero. Get first notice of low balance. Rebalance. Use again. Message should disappear.

Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

No response

Claude Code Version

2.1.70 (Claude Code)

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Terminal.app (macOS)

Additional Information

It does not work on any platform. User does not know what to do now. Reseting API Keys on all computers and work is expensive!

[github-actions]

Found 3 possible duplicate issues:

1. Credit balance is too low #24225
2. [Bug] Rate Limit Error persists after increasing plan limits and adding funds and Max plan only at 33% used #28760
3. [BUG] Plan upgraded but limit is not reset in sessions #29223

This issue will be automatically closed as a duplicate in 3 days.

• If your issue is a duplicate, please close it and 👍 the existing issue instead
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🤖 Generated with Claude Code

[vzmind]

Also observed during a coding session now. Problem persist after 10mn, restarting the session and trying a new one.

[itglobalaz]

İ have also this issue

[erikkaiser]

I get this frequently. Stuck in this loop now looking for a solution.

[tsubus]

getting this right now. first i got payment failed several times, then when i finally managed to pay it doesn't update the balance. the invoice shows up correctly as "Paid" under Invoices. all the failed payments show up as Overdue, for whatever reason

[ayakuri13]

I'm experiencing the same issue.

Environment:

• OS: macOS (darwin 24.6.0)
• Date: March 10, 2026

Details:

• Credit balance shows $24.91 remaining on platform.claude.com/settings/billing
• Purchased $25.00 credit grant today (Mar 10, 2026), status: Paid
• Previous $5.00 credit grant on Mar 3, 2026 also shows as paid
• Monthly spend limit is set to $100.00 (only $5.08 used)

Error:
Every command returns: Credit balance too low · Add funds: https://platform.claude.com/settings/billing

Attempted fixes (none worked):

• claude logout → claude login
• Verified correct account and payment status on billing page
• Confirmed funds are available and payment is not pending

The billing page clearly shows sufficient balance, but Claude Code refuses to run any commands. This appears to be a backend sync issue where the client does not recognize the updated credit balance.

[AdamGonda]

I have the same issue. After a successful top-up, I get this error: "Your credit balance is too low to access the Anthropic API. Please go to Plans & Billing to upgrade or purchase credits."

This is so basic, vibe coding?
You forgot the part from the product spec: and after the user pays for our service, she has to be able to use it.

I found a solution: I had one API key, so I deleted it, and now it works with the key that was created after I bought the credits.
Great solution.

[offby1]

I just ran into more or less this, but logging out and logging back in worked for me.
I'm on Darwin Kernel Version 25.3.0. Here's the output from /doctor:

Diagnostics
  └ Currently running: native (2.1.75)
  └ Path: /Users/not-workme/.local/share/claude/versions/2.1.75
  └ Invoked: /Users/not-workme/.local/share/claude/versions/2.1.75
  └ Config install method: native
  └ Search: OK (bundled)
  Updates
  └ Auto-updates: enabled
  └ Auto-update channel: latest
  └ Stable version: 2.1.58
  └ Latest version: 2.1.75
  Version Locks
  └ 2.1.75: PID 68739 (running)

I'm experiencing the same issue.

Environment:

• OS: macOS (darwin 24.6.0)
• Date: March 10, 2026

Details:

• Credit balance shows $24.91 remaining on platform.claude.com/settings/billing
• Purchased $25.00 credit grant today (Mar 10, 2026), status: Paid
• Previous $5.00 credit grant on Mar 3, 2026 also shows as paid
• Monthly spend limit is set to $100.00 (only $5.08 used)

Error: Every command returns: Credit balance too low · Add funds: https://platform.claude.com/settings/billing

Attempted fixes (none worked):

• claude logout → claude login
• Verified correct account and payment status on billing page
• Confirmed funds are available and payment is not pending

The billing page clearly shows sufficient balance, but Claude Code refuses to run any commands. This appears to be a backend sync issue where the client does not recognize the updated credit balance.

[hayleyabishop]

I just ran into this bug for the 2nd time in the past ~week. At first, I was falsely getting the error message 'You need to add credits...' on the Billing page as well. I solved that by re-entering my card details.

I have tried:

• /login and re-logging in

• Rebooting my computer

The last time this happened, it was around 2am my time, and when I went to use Claude Code via api key the next day, it was fine. However, it's now mid-evening my time, and I am chomping at the bit to keep going.....! :(

----UPDATE----

I checked Claude Code again, and it just started working. That is, it took it about 1-1:30 hours (around 90 mins) to sort itself out. FYI for others with the same issue, try waiting 1-2hrs.