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[BUG] Rate limit blocks all commands including /status after upgrading to Max plan #31655

Description

@cronicabelica

Preflight Checklist

  • I have searched existing issues and this hasn't been reported yet
  • This is a single bug report (please file separate reports for different bugs)
  • I am using the latest version of Claude Code

What's Wrong?

What's Wrong?
After upgrading to Max plan, Claude Code blocks every command — including /status and claude logout — showing "You've hit your limit · resets 11am (Europe/Madrid)" on every single input. The upgrade to Max should have reset or increased the usage limit, but the block persists for all commands.
Steps to Reproduce:

Had an active usage limit on a previous plan
Upgraded to Max plan
Opened a new terminal session
Every command returns: You've hit your limit · resets 11am (Europe/Madrid)

Expected behavior:
Max plan upgrade should reset or increase usage limits. At minimum, commands like /status should work to check actual usage.
Actual behavior:
All commands blocked, including diagnostic ones. Cannot check real usage percentage.
Environment:

Plan: Max (recently upgraded)
Timezone: Europe/Madrid
Claude Code: latest version

What Should Happen?

Max plan upgrade should reset or increase usage limits. Diagnostic commands like /status should always work regardless of usage limits.

Error Messages/Logs

You've hit your limit · resets 11am (Europe/Madrid)

Steps to Reproduce

  1. Hit usage limit on previous plan
  2. Upgraded to Max plan
  3. Opened new terminal session
  4. Every command returns: "You've hit your limit · resets 11am (Europe/Madrid)"

Claude Model

None

Is this a regression?

I don't know

Last Working Version

No response

Claude Code Version

Claude Code v2.1.71

Platform

Other

Operating System

Windows

Terminal/Shell

Other

Additional Information

Command Prompt (Windows CMD)

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    area:costbugSomething isn't workingplatform:windowsIssue specifically occurs on WindowsstaleIssue is inactive

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