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[BUG] Claude Desktop Windows MSIX - screen flickering every ~15 seconds #31990

Description

@aigain-automations

Preflight Checklist

  • I have searched existing issues and this hasn't been reported yet
  • This is a single bug report (please file separate reports for different bugs)
  • I am using the latest version of Claude Code

What's Wrong?

Claude Desktop version: 1.15368.0 (Microsoft Store / MSIX)
OS: Windows 11 Famille 64-bit (build 26200), langue française
CPU: AMD Ryzen AI 7 350
GPU: AMD Radeon 860M (intégrée)
RAM: 32 GB
Machine: ASUS Zenbook 14 UM3406KA
DirectX: 12

The app screen flickers/flashes approximately every 15 seconds during normal use, without any specific trigger.

Steps to reproduce:

  • Install Claude Desktop (Microsoft Store or .exe from claude.com/download)
  • Launch the app
  • Screen flickers repeatedly at ~15 second intervals

Workarounds attempted:

  • Reinstalled via .exe from claude.com/download — same issue
  • ELECTRON_EXTRA_LAUNCH_ARGS=--disable-gpu set as user env variable — ignored by MSIX packaging
  • No hardware acceleration toggle available in app settings

What Should Happen?

The app should render stably without any screen flickering during normal use.

Error Messages/Logs

Steps to Reproduce

  1. Install Claude Desktop (Microsoft Store MSIX or .exe from claude.com/download)
  2. Launch the app
  3. Use normally — no specific action required
  4. Screen flickers/flashes approximately every 15 seconds

Claude Model

None

Is this a regression?

I don't know

Last Working Version

No response

Claude Code Version

Claude Desktop 1.15368.0

Platform

Other

Operating System

Windows

Terminal/Shell

PowerShell

Additional Information

No response

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