Preflight Checklist
What's Wrong?
Claude Desktop version: 1.15368.0 (Microsoft Store / MSIX)
OS: Windows 11 Famille 64-bit (build 26200), langue française
CPU: AMD Ryzen AI 7 350
GPU: AMD Radeon 860M (intégrée)
RAM: 32 GB
Machine: ASUS Zenbook 14 UM3406KA
DirectX: 12
The app screen flickers/flashes approximately every 15 seconds during normal use, without any specific trigger.
Steps to reproduce:
- Install Claude Desktop (Microsoft Store or .exe from claude.com/download)
- Launch the app
- Screen flickers repeatedly at ~15 second intervals
Workarounds attempted:
- Reinstalled via .exe from claude.com/download — same issue
- ELECTRON_EXTRA_LAUNCH_ARGS=--disable-gpu set as user env variable — ignored by MSIX packaging
- No hardware acceleration toggle available in app settings
What Should Happen?
The app should render stably without any screen flickering during normal use.
Error Messages/Logs
Steps to Reproduce
- Install Claude Desktop (Microsoft Store MSIX or .exe from claude.com/download)
- Launch the app
- Use normally — no specific action required
- Screen flickers/flashes approximately every 15 seconds
Claude Model
None
Is this a regression?
I don't know
Last Working Version
No response
Claude Code Version
Claude Desktop 1.15368.0
Platform
Other
Operating System
Windows
Terminal/Shell
PowerShell
Additional Information
No response
Preflight Checklist
What's Wrong?
Claude Desktop version: 1.15368.0 (Microsoft Store / MSIX)
OS: Windows 11 Famille 64-bit (build 26200), langue française
CPU: AMD Ryzen AI 7 350
GPU: AMD Radeon 860M (intégrée)
RAM: 32 GB
Machine: ASUS Zenbook 14 UM3406KA
DirectX: 12
The app screen flickers/flashes approximately every 15 seconds during normal use, without any specific trigger.
Steps to reproduce:
Workarounds attempted:
What Should Happen?
The app should render stably without any screen flickering during normal use.
Error Messages/Logs
Steps to Reproduce
Claude Model
None
Is this a regression?
I don't know
Last Working Version
No response
Claude Code Version
Claude Desktop 1.15368.0
Platform
Other
Operating System
Windows
Terminal/Shell
PowerShell
Additional Information
No response