[DOCS] admin permission for /rc unclear

[Burhan-Q]

Documentation Type

Unclear/confusing documentation

Documentation Location

https://code.claude.com/docs/en/remote-control

Section/Topic

Enterprise admin permissions remote-control

Current Documentation

Remote Control is available on all plans. Team and Enterprise admins must first enable Claude Code in admin settings.

Sounds like only Claude Code needs to be enabled. However, on the permissions docs page https://code.claude.com/docs/en/permissions#managed-only-settings the managed-only settings section shows:

Some settings are only effective in managed settings

allow_remote_sessions | When true, allows users to start Remote Control and web sessions. Defaults to true. Set to false to prevent remote session access |

What's Wrong or Missing?

Presently I and other Claude Code users are seeing an error for claude --remote-control and the /rc command. I have been using Claude Code for Enterprise for weeks, so permissions for Claude Code use isn't the issue.

The docs are vague about what permission for Enterprise admins, needs to be configured, and not directly linked from the remote-control docs page. It appears like the change might need to be made in the server managed settings, I am guessing that the following needs to be added to the (managed settings):

{
   "allow_remote_sessions": true
 }

I'm not an admin, so I can't verify what the actual setting is that's needed. Our admin is exceptionally busy, and unless I can provide clear direction on what's needed, no one is able to use this feature.

Suggested Improvement

Provide specific instructions on what permission changes must be configured to enable remote-control for Enterprise users. Include a link on the page for the remote-control feature, if not an entire new section for Enterprise admins, with a step-by-step detail of what's necessary for granting access.

Impact

High - Prevents users from using a feature

Additional Context

https://code.claude.com/docs/en/remote-control
https://code.claude.com/docs/en/server-managed-settings#configure-server-managed-settings
https://code.claude.com/docs/en/permissions#managed-only-settings

[github-actions]

Found 3 possible duplicate issues:

1. [DOCS] Remote Control docs are outdated for server mode, resumable sessions, and explicit naming syntax #30570
2. [DOCS] Permissions docs do not document remote defaultMode restrictions (acceptEdits/plan only) #31353
3. [docs] Contradictory and incomplete documentation for bypassPermissions / defaultMode / permissions.allow across multiple pages #30113

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[github-actions]

This issue has been automatically locked since it was closed and has not had any activity for 7 days. If you're experiencing a similar issue, please file a new issue and reference this one if it's relevant.