Preflight Checklist
What's Wrong?
Bug Description
Cowork tab consistently returns 403 "Request not allowed" every time a task is submitted. Regular Claude Desktop chat works perfectly on the same account.
Error Message
Failed to authenticate. API Error: 403 {"error":{"type":"forbidden","message":"Request not allowed"}}
Environment
- Plan: Claude Pro
- Account email: gipsa4327#proton.me
- Claude Desktop version: latest
- OS: macOS (Apple Silicon)
- Network: api.anthropic.com and claude.ai are both reachable and confirmed accessible
Expected Behavior
Cowork should authenticate and process tasks, same as Chat mode.
Actual Behavior
403 "Request not allowed" every time. Re-login does not help.
What works / What doesn't
| Surface |
Status |
| Claude Desktop Chat |
✅ Works |
| Claude Desktop Cowork |
❌ 403 Forbidden |
| claude.ai (web) |
✅ Works |
Additional Context
What Should Happen?
Cowork should authenticate and process tasks, same as Chat mode.
Error Messages/Logs
Failed to authenticate. API Error: 403 {"error":{"type":"forbidden","message":"Request not allowed"}}
Steps to Reproduce
- Log into Claude Desktop with Pro account
- Open Cowork tab
- Submit any task (even "Hello")
- 403 error appears immediately
Claude Model
Sonnet (default)
Is this a regression?
No, this never worked
Last Working Version
No response
Claude Code Version
Claude 1.1.8629 (befdfc) 2026-03-24T22:13:01.000Z
Platform
Anthropic API
Operating System
macOS
Terminal/Shell
Terminal.app (macOS)
Additional Information

Preflight Checklist
What's Wrong?
Bug Description
Cowork tab consistently returns 403 "Request not allowed" every time a task is submitted. Regular Claude Desktop chat works perfectly on the same account.
Error Message
Failed to authenticate. API Error: 403 {"error":{"type":"forbidden","message":"Request not allowed"}}
Environment
Expected Behavior
Cowork should authenticate and process tasks, same as Chat mode.
Actual Behavior
403 "Request not allowed" every time. Re-login does not help.
What works / What doesn't
Additional Context
What Should Happen?
Cowork should authenticate and process tasks, same as Chat mode.
Error Messages/Logs
Failed to authenticate. API Error: 403 {"error":{"type":"forbidden","message":"Request not allowed"}}Steps to Reproduce
Claude Model
Sonnet (default)
Is this a regression?
No, this never worked
Last Working Version
No response
Claude Code Version
Claude 1.1.8629 (befdfc) 2026-03-24T22:13:01.000Z
Platform
Anthropic API
Operating System
macOS
Terminal/Shell
Terminal.app (macOS)
Additional Information