[BUG] Projects missing from desktop app project list but visible in web version (recurring)

[Cryptosafari7C73]

Preflight Checklist

• I have searched existing issues and this hasn't been reported yet
• This is a single bug report (please file separate reports for different bugs)
• I am using the latest version of Claude Code

What's Wrong?

Projects repeatedly disappear from the project list in the Claude desktop app, while remaining fully visible and accessible at claude.ai in the browser. This has happened twice, suggesting a recurring sync bug in the desktop app rather than a one-off issue.

What Should Happen?

The project list in the desktop app should stay in sync with the server-side project list visible at claude.ai.

Error Messages/Logs

Steps to Reproduce

1. Use the Claude desktop app normally over multiple sessions
2. Open the app and navigate to Projects
3. Projects that are visible on claude.ai do not appear in the desktop app's project list
4. Log out and back in — does not fix it
5. Full uninstall + reinstall temporarily restores the project list, but the bug returns

Claude Model

Not sure / Multiple models

Is this a regression?

Yes, this worked in a previous version

Last Working Version

Unknown — worked before April 15, 2026 outage

Claude Code Version

1.3109.0 (35cbf6)

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

Other

Additional Information

Occurrences:
• First occurrence: April 15, 2026 (coincided with the platform-wide outage). Resolved temporarily by reinstalling.
• Second occurrence: April 19, 2026 (no outage this time). Same symptoms returned.
• But it might have occurred more often without me noticing it (because I was only working on a few folders)

Setup details:
• App: Claude for Windows, Version 1.3109.0 (35cbf6)
• OS: Windows 11

[Cryptosafari7C73]

I'm aware this repo is primarily for Claude Code. I was directed to file the bug here by Anthropic support. The issue affects the Projects section of the Claude desktop app (Chat mode), not Claude Code specifically. Happy to refile elsewhere if there is a more appropriate location.

[github-actions]

Closing for now — inactive for too long. Please open a new issue if this is still relevant.

[github-actions]

This issue has been automatically locked since it was closed and has not had any activity for 7 days. If you're experiencing a similar issue, please file a new issue and reference this one if it's relevant.