[BUG] Billing: "Stripe is temporarily unavailable" error on Pro upgrade — multiple devices, multiple days

[AdamSSpiker]

Preflight Checklist

• I have searched existing issues and this hasn't been reported yet
• This is a single bug report (please file separate reports for different bugs)
• I am using the latest version of Claude Code

What's Wrong?

Unable to upgrade to Claude Pro. Every attempt fails with "Stripe is temporarily unavailable." This has persisted for several days across 2 different computers and multiple payment methods. Not a local issue.

What Should Happen?

Payment processes and account upgrades to Pro.

Error Messages/Logs

"Stripe is temporarily unavailable.

Steps to Reproduce

Go to claude.ai → Settings → Billing
Click Upgrade
Enter payment info
Submit — error: "Stripe is temporarily unavailable"

Claude Model

None

Is this a regression?

I don't know

Last Working Version

No response

Claude Code Version

v1.5354.0

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

Non-interactive/CI environment

Additional Information

No response

[github-actions]

Found 3 possible duplicate issues:

1. [BUG] Cannot purchase API credits - card approved by bank (3DS passed) but Stripe declines #45361
2. Cannot purchase API credits — Stripe SetupIntent 0 EUR breaks 3D Secure for all European cards (PSD2/SCA) #45919
3. [BUG] No stripe subscription found error , Payment invoice is showing access till 17th april 2026 #38127

This issue will be automatically closed as a duplicate in 3 days.

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🤖 Generated with Claude Code

[nagibatorcoda]

Same issue, but not possible to upgrade from pro plan to max.

[ozgb]

Same here
EDIT: Fixed this by upgrading again - I used Firefox before, it worked with Chromium + charged me only £0.04 extra

[Whisperisgod]

I'm having the same problem. How can I fix it?

[raxpost]

Hey guys, 2 days already, people just want to give you money. Don't feel like it?

[KC-218]

Same here. The service is really unstable and crashes frequently.

[wahidonchain]

I'm having this issue also, tried multiple devices, multiple cards, multiple browsers, no bank account issues. This needs to be fixed

[wahidonchain]

Same here EDIT: Fixed this by upgrading again - I used Firefox before, it worked with Chromium + charged me only £0.04 extra

Do you mean upgrade Claude? or the browser

[jonoweltman]

Having the same issue upgrading to Max today:

POST https://api.stripe.com/v1/payment_intents....... 400 (Bad Request)