**Bug: Pro subscription not recognized in VS Code extension**[BUG]

[addamoadrian]

Preflight Checklist

• I have searched existing issues and this hasn't been reported yet
• This is a single bug report (please file separate reports for different bugs)
• I am using the latest version of Claude Code

What's Wrong?

Bug: Pro subscription not recognized in VS Code extension

What's wrong?
I have an active Claude Pro subscription on my personal account, but the VS Code extension shows this error:

"Your organization has disabled Claude subscription access for Claude Code · Use an Anthropic API key instead, or ask your admin to enable access"

What I've already tried:

• /status in Claude Code shows the correct personal account with Pro plan
• Deleted ~/.claude folder completely
• Reinstalled the extension multiple times
• Confirmed no ANTHROPIC_API_KEY environment variable is set
• Reloaded VS Code window

Expected behavior:
Being able to use Claude Code with my Pro subscription.

Environment:

• OS: macOS
• Auth method: Claude subscription (personal account)
• Plan: Pro (active and verified)

Notes:
The error message mentions "organization" but I am using a personal account, not a Team or Enterprise plan. The subscription appears correctly in /status but the extension still blocks access.

What Should Happen?

Claude shoud log in

Error Messages/Logs

Your organization has disabled Claude subscription access for Claude Code · Use an Anthropic API key instead, or ask your admin to enable access

Steps to Reproduce

Whatever I write it makes an error

Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

No response

Claude Code Version

Last one

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Terminal.app (macOS)

Additional Information

No response

[github-actions]

Found 3 possible duplicate issues:

1. Claude Code authenticates correctly but still rejects requests with “organization does not have access” #47130
2. [BUG]Claude Code shows "Login successful" with valid Max plan but all requests fail with "Your account does not have access to Claude Code" #52955
3. [BUG] Windows CLI: subscriptionType: max but interactive session fails with "Your organization does not have access to Claude" #53243

This issue will be automatically closed as a duplicate in 3 days.

• If your issue is a duplicate, please close it and 👍 the existing issue instead
• To prevent auto-closure, add a comment or 👎 this comment

🤖 Generated with Claude Code

[addamoadrian]

Everything solved, thanks :) El mar, 12 may 2026 a las 16:57, github-actions[bot] (< ***@***.***>) escribió:

…

*github-actions[bot]* left a comment (anthropics/claude-code#58371) <#58371 (comment)> Found 3 possible duplicate issues: 1. #47130 <#47130> 2. #52955 <#52955> 3. #53243 <#53243> This issue will be automatically closed as a duplicate in 3 days. - If your issue is a duplicate, please close it and 👍 the existing issue instead - To prevent auto-closure, add a comment or 👎 this comment 🤖 Generated with Claude Code <https://claude.ai/code> — Reply to this email directly, view it on GitHub <#58371 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/B65IQORXI6VRFT37WWOTJCL42M3UNAVCNFSM6AAAAACY22UJ4OVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHM2DIMZRGYYTOOJYGQ> . Triage notifications on the go with GitHub Mobile for iOS <https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675> or Android <https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub>. You are receiving this because you authored the thread.Message ID: ***@***.***>

[BradFEDCON]

@addamoadrian — glad it's resolved! Would you mind sharing what fixed it? There's an active cluster of users hitting this same pattern (#54588, #58625, #46924) with no Anthropic response — if you found a workaround it could help a lot of people. Thanks!

[henrisiq]

@BradFEDCON For me, a simple command in Claude CLI: /logoff and then /login solved it.

[Pixmi]

Adding another reproduction scenario for the same misleading error message, in case it helps narrow down the root cause.

Environment

• Claude Code version: 2.1.145
• Platform: WSL (Ubuntu) on Windows 11, launched from VS Code Remote-WSL terminal
• Subscription: Claude Max (personal account, not Team/Enterprise)
• Login method: Claude Max account (confirmed via /status)
• No ANTHROPIC_API_KEY set in environment

What happened

I was running a PR code review session in Claude Code. Mid-session, my subscription auto-renewal failed because my bank flagged the recurring charge as high-risk and declined it. From that point on, every subsequent request in the same session returned:

Your organization has disabled Claude subscription access for Claude Code · Use an Anthropic API key instead, or ask your admin to enable access

After the payment was resolved and the subscription was restored on the billing side, the error still persisted in the existing session. /status continued to show my correct Claude Max account and personal organization (<email>'s Organization), with no API key override.

The error only cleared after running /logout followed by /login to force a fresh token.

Why this seems related to #58371

The error message wording (organization has disabled ... access) is the same, and in both cases the account is a personal Pro/Max subscription with no actual organization-level policy involved. My case suggests the underlying issue may be that the locally cached session token does not refresh when subscription entitlement changes server-side — so any transient billing event (failed renewal, payment retry, plan change) can leave the client stuck reporting a misleading "organization disabled" error until the user manually re-authenticates.

[github-actions]

Closing for now — inactive for too long. Please open a new issue if this is still relevant.