[BUG] Sync problem to desktop app after purchasing (received confirmation email) PRO on web

[nydalorner-cmyk]

Preflight Checklist

• I have searched existing issues and this hasn't been reported yet
• This is a single bug report (please file separate reports for different bugs)
• I am using the latest version of Claude Code

What's Wrong?

I signed to Claude PRO on web on macOS Sequoia 15.7.7, have an active Pro subscription visible on web, but the desktop app shows "Get Claude Code" after multiple authentication attempts. I have logged in/out, quit app multiple times. My account on Claude Desktop App only shows Free version. I dont manually insert my email, i actually log on using Google, so there shouldnt be an issue.

What Should Happen?

I want my Claud account to work with PRO on Desktop and web when i sign in using my gmail account (since this is where i paid for quarterly subscription).

Error Messages/Logs

Steps to Reproduce

...

Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

No response

Claude Code Version

Claude code

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Terminal.app (macOS)

Additional Information

No response

[github-actions]

Found 3 possible duplicate issues:

1. [BUG] Claude desktop is not recognizing my pro account #60854
2. [BUG] subscription update not reflected on Claude Code CLI #61411
3. CLAUDE AI subscription not recognized #61920

This issue will be automatically closed as a duplicate in 3 days.

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🤖 Generated with Claude Code

[github-actions]

Closing for now — this doesn't appear to be about Claude Code. Please open a new issue if this is still relevant.

[github-actions]

This issue has been automatically locked since it was closed and has not had any activity for 7 days. If you're experiencing a similar issue, please file a new issue and reference this one if it's relevant.