Preflight Checklist
What's Wrong?
I just uninstalled and reinstalled Claude app for Windows 11 after I asked Claude how to fix. It didn't fix the issue:
When I launch the Claude Desktop App I log in with my email address. Claude then asks for a security code that was sent to my email address. I check the email and it says: "Let's get you signed in
Sign in with the secure link below
Then displays a black button with the label Sign in to Claude.ai
Clicking the button launches Edge browser and logs me in so the app is still waiting for the security number.
What Should Happen?
Claude email should give me a security code which I then enter into the Windows 11 Claude Desktop app and it logs me in through the app
Error Messages/Logs
Steps to Reproduce
- Launch Claude.ai Windows 11 Desktop App and login with email address and pw
- App asks for Security code from email just sent
- Email doesn't give me a code but says "Let's log you in" and provides a button.
- Clicking the button launches Edge Browser and logs me in.
- App is still open waiting for security code.
Claude Model
None
Is this a regression?
Yes, this worked in a previous version
Last Working Version
No response
Claude Code Version
1.9255.0.0
Platform
Anthropic API
Operating System
Windows
Terminal/Shell
PowerShell
Additional Information
No response
Preflight Checklist
What's Wrong?
I just uninstalled and reinstalled Claude app for Windows 11 after I asked Claude how to fix. It didn't fix the issue:
When I launch the Claude Desktop App I log in with my email address. Claude then asks for a security code that was sent to my email address. I check the email and it says: "Let's get you signed in
Sign in with the secure link below
Then displays a black button with the label Sign in to Claude.ai
Clicking the button launches Edge browser and logs me in so the app is still waiting for the security number.
What Should Happen?
Claude email should give me a security code which I then enter into the Windows 11 Claude Desktop app and it logs me in through the app
Error Messages/Logs
Steps to Reproduce
Claude Model
None
Is this a regression?
Yes, this worked in a previous version
Last Working Version
No response
Claude Code Version
1.9255.0.0
Platform
Anthropic API
Operating System
Windows
Terminal/Shell
PowerShell
Additional Information
No response