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[BUG] Shopify claude.ai connector returns 403 on all tool calls (including public search_docs_chunks) #62808

Description

@AoLie0709

Preflight Checklist

  • I have searched existing issues and this hasn't been reported yet
  • This is a single bug report (please file separate reports for different bugs)
  • I am using the latest version of Claude Code

What's Wrong?

The Shopify MCP connector (added via claude.ai connector UI) shows ✓ Connected, but every tool call returns HTTP 403 — including search_docs_chunks, which is a public, unauthenticated tool that does not require any Shopify token.

What Should Happen?

Tool calls to the connected Shopify MCP should succeed and return tool output. For public tools like search_docs_chunks (no auth required), the call must not be rejected with 403.

Error Messages/Logs

Steps to Reproduce

  1. Add Shopify connector via claude.ai connector UI; complete OAuth — UI shows ✓ Connected.
  2. In a Claude Code session, call any Shopify MCP tool, e.g. search_docs_chunks with query "products".
  3. Tool returns HTTP 403.
  4. Tried: disconnect/reconnect (re-OAuth), uninstall/reinstall connector, restart Claude Code, change Tool permissions to Always allow — all failed.
  5. Verified: a local stdio Shopify MCP (shopify-mcp via npx with the same shop) works correctly — confirming the issue is specific to the claude.ai-hosted connector path.

Claude Model

Opus

Is this a regression?

Yes, this worked in a previous version

Last Working Version

No response

Claude Code Version

1.9255.0

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

PowerShell

Additional Information

Likely related to:

The 403 hitting search_docs_chunks (a public tool that needs no Shopify token) rules out token/scope issues on the Shopify side and points to the claude.ai → MCP gateway path.

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