Preflight Checklist
What's Wrong?
The Shopify MCP connector (added via claude.ai connector UI) shows ✓ Connected, but every tool call returns HTTP 403 — including search_docs_chunks, which is a public, unauthenticated tool that does not require any Shopify token.
What Should Happen?
Tool calls to the connected Shopify MCP should succeed and return tool output. For public tools like search_docs_chunks (no auth required), the call must not be rejected with 403.
Error Messages/Logs
Steps to Reproduce
- Add Shopify connector via claude.ai connector UI; complete OAuth — UI shows ✓ Connected.
- In a Claude Code session, call any Shopify MCP tool, e.g. search_docs_chunks with query "products".
- Tool returns HTTP 403.
- Tried: disconnect/reconnect (re-OAuth), uninstall/reinstall connector, restart Claude Code, change Tool permissions to Always allow — all failed.
- Verified: a local stdio Shopify MCP (shopify-mcp via npx with the same shop) works correctly — confirming the issue is specific to the claude.ai-hosted connector path.
Claude Model
Opus
Is this a regression?
Yes, this worked in a previous version
Last Working Version
No response
Claude Code Version
1.9255.0
Platform
Anthropic API
Operating System
Windows
Terminal/Shell
PowerShell
Additional Information
Likely related to:
The 403 hitting search_docs_chunks (a public tool that needs no Shopify token) rules out token/scope issues on the Shopify side and points to the claude.ai → MCP gateway path.
Preflight Checklist
What's Wrong?
The Shopify MCP connector (added via claude.ai connector UI) shows ✓ Connected, but every tool call returns HTTP 403 — including search_docs_chunks, which is a public, unauthenticated tool that does not require any Shopify token.
What Should Happen?
Tool calls to the connected Shopify MCP should succeed and return tool output. For public tools like search_docs_chunks (no auth required), the call must not be rejected with 403.
Error Messages/Logs
Steps to Reproduce
Claude Model
Opus
Is this a regression?
Yes, this worked in a previous version
Last Working Version
No response
Claude Code Version
1.9255.0
Platform
Anthropic API
Operating System
Windows
Terminal/Shell
PowerShell
Additional Information
Likely related to:
The 403 hitting search_docs_chunks (a public tool that needs no Shopify token) rules out token/scope issues on the Shopify side and points to the claude.ai → MCP gateway path.