[Bug] Console billing: Tax calculation not resolving in checkout form

[Edrygr]

Bug Description
Subject: Bug Report: Credits Purchase Checkout Stuck — Tax Calculation Not Resolving (Safari)

Hi Anthropic Support,

I am unable to complete the credits purchase on console.anthropic.com. The checkout form is fully filled in but the 'Buy $5 of credits' button remains inactive because the tax calculation never resolves — it stays at '$--' indefinitely.

Account email: edrygarciaramos@gmail.com

Steps to reproduce:

1. Go to console.anthropic.com → billing → Buy credits
2. Select $5 amount
3. Fill in full billing address (Las Vegas, NV 89142, United States)
4. Enter valid credit card details (Mastercard)
5. Enter email and mobile number
6. Check 'My shipping address is the same as my billing address'
7. Estimated tax shows '$--' and Total due shows '$--'
8. 'Buy $5 of credits' button is grayed out and unclickable

Troubleshooting already attempted:

• Unchecked and rechecked the billing address checkbox
• Scrolled and changed focus on the form
• Waited 30+ seconds
• Changed credit amount from $5 to $20 and back
• Logged out and logged back in
• Tried in Safari (current browser)
• Tried incognito/private window
• Cleared cookies and cache

Browser: Safari (latest)
OS: macOS / iOS
Location: Las Vegas, Nevada, United States

The form appears complete and the card details are valid. The issue appears to be the Stripe tax calculation API not resolving for Nevada billing addresses.

Please advise or manually process the credit purchase for my account.

Thank you,
Edry Garcia Ramos
(502) 403-8351

Environment Info

• Platform: darwin
• Terminal: Apple_Terminal
• Version: 2.1.169
• Feedback ID: f173e12a-a7c2-4b91-b61f-161cb363074f

Errors

[]

[github-actions]

Closing for now — this doesn't appear to be about Claude Code. Please open a new issue if this is still relevant.

[github-actions]

This issue has been automatically locked since it was closed and has not had any activity for 7 days. If you're experiencing a similar issue, please file a new issue and reference this one if it's relevant.