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Windows app: new sessions do not sync to web (one-way sync failure) #78120

Description

@mto37-lab

Summary

Sessions created in the Claude Code Windows desktop app do not sync to claude.ai (web), while sync works correctly in the other three directions.

Observed sync behavior

  • Mac -> Web: syncs correctly
  • Mac -> Windows app: syncs correctly
  • Web -> Windows app: syncs correctly
  • Windows app -> Web: does NOT sync (likely Windows -> Mac also affected, not yet confirmed)

Steps to reproduce

  1. Open the Claude Code Windows desktop app
  2. Create a new session and send a message
  3. Reload claude.ai (web), or check on Mac
  4. The new session created on Windows does not appear

Expected behavior

A session created on the Windows app should sync to web/Mac, just like sessions created on Mac or web sync to Windows.

Environment

  • OS: Windows 11 Home
  • Claude Code Windows desktop app

Additional context

Already tried: checking for app updates, logging out and back in. Issue persists.

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