Preflight Checklist
What's Wrong?
Account: tabata@tbt-ai.com
Plan: Claude Pro ($19/month)
Issue Summary:
During the period when auto-charge was enabled, I was charged approximately $860+ across multiple transactions:
- April 1, 2026: $200
- April 2, 2026: $5.50
- April 20, 2026: $49.50
- May 9, 2026: $49.50
- May 27, 2026: $16.50
- June 18, 2026: $49.50 + $220
- June 19, 2026: $220
- July 6, 2026: $49.50
Current Status:
- Current credit balance: $264.07
- Usage this month: $41.45 only
- Unaccounted credit: ~$600
Problem:
The dashboard does not show a detailed breakdown of what the majority of this credit was used for. The only usage shown is $41.45 for the current billing period, but I cannot identify what consumed the remaining $600+.
Expected:
I need Anthropic to:
- Provide detailed credit usage history
- Explain what the $600+ was charged for
- Process a refund for any erroneous charges
This appears to be related to the known billing system bugs acknowledged by Anthropic (GitHub issues #48780, #45497, etc.)
What Should Happen?
Turn off auto-charge billing immediately to prevent further unauthorized charges. Investigate the $600+ discrepancy and issue a refund.
Error Messages/Logs
Steps to Reproduce
Steps to reproduce:
- Enable auto-charge on Claude Pro account
- Use Claude.ai services normally
- Check the billing page to see credit purchases
- Check the usage page to see credit consumption
- Notice that $600+ in credits cannot be accounted for
- Dashboard does not show detailed breakdown of usage
Expected result:
Detailed credit usage history should be visible, showing what services consumed the credits
Actual result:
Only $41.45 usage shown for $264.07 balance. Majority of credit consumption is unexplained.
Claude Model
None
Is this a regression?
Yes, this worked in a previous version
Last Working Version
No response
Claude Code Version
N/A
Platform
Anthropic API
Operating System
macOS
Terminal/Shell
Terminal.app (macOS)
Additional Information
No response
Preflight Checklist
What's Wrong?
Account: tabata@tbt-ai.com
Plan: Claude Pro ($19/month)
Issue Summary:
During the period when auto-charge was enabled, I was charged approximately $860+ across multiple transactions:
Current Status:
Problem:
The dashboard does not show a detailed breakdown of what the majority of this credit was used for. The only usage shown is $41.45 for the current billing period, but I cannot identify what consumed the remaining $600+.
Expected:
I need Anthropic to:
This appears to be related to the known billing system bugs acknowledged by Anthropic (GitHub issues #48780, #45497, etc.)
What Should Happen?
Turn off auto-charge billing immediately to prevent further unauthorized charges. Investigate the $600+ discrepancy and issue a refund.
Error Messages/Logs
Steps to Reproduce
Steps to reproduce:
Expected result:
Detailed credit usage history should be visible, showing what services consumed the credits
Actual result:
Only $41.45 usage shown for $264.07 balance. Majority of credit consumption is unexplained.
Claude Model
None
Is this a regression?
Yes, this worked in a previous version
Last Working Version
No response
Claude Code Version
N/A
Platform
Anthropic API
Operating System
macOS
Terminal/Shell
Terminal.app (macOS)
Additional Information
No response