Cannot use paid credits in Rovo Dev

[synthoria-ai]

Describe the bug
You've reached your Rovo Dev credit limit
Your Rovo Dev usage resets in 29d 31m. To keep working with Rovo Dev, increase your extra usage limit.
Error code: RateLimitExceededError

Extension Stack Trace:
Error Code: RateLimitExceededError

Message: Your Rovo Dev usage resets in 29d 31m. To keep working with Rovo Dev, increase your extra usage limit. [blue][link=https://admin.atlassian.com/o/a576e484-a52e-4bfa-ad43-a6a8fa73e83d/platform-usage/rovodev-ai-credit_9fc72d7b-3129-3a89-8006-c600eef52bff?tab=settings]Increase usage limit[/link][/blue]

Rovo Dev Logs:
2026-04-05 12:42:39.590 | 41560 (41560) | DEBUG | Found mapper LLMEventMapper for span chat fallback:claude-sonnet-4-5@20250929,anthropic.claude-sonnet-4-5-20250929-v1:0,gpt-5.4-2026-03-05,claude-sonnet-4-6,gpt-5.2-latest,claude-sonnet-4@20250514,gpt-5-latest
2026-04-05 12:42:39.590 | 41560 (41560) | DEBUG | Processing LLM event
2026-04-05 12:42:39.598 | 41560 (41560) | DEBUG | Using ROVODEV_SANDBOX_ID: 0dd73acf-4da9-4522-9f7d-b031589aeca2
2026-04-05 12:42:39.599 | 41560 (41560) | DEBUG | Sending event to Atlassian Analytics: llm_call error
2026-04-05 12:42:39.621 | 41560 (41560) | DEBUG | Found mapper AgentRunUsageTrackingEventMapper for span agent run
2026-04-05 12:42:39.637 | 41560 (41560) | DEBUG | No mappers found for span 'agent run'
2026-04-05 12:42:39.638 | 41560 (41560) | ERROR | Error during chat generation: Your Rovo Dev usage resets in 29d 31m. To keep working with Rovo Dev, increase your extra usage limit. [blue][link=https://admin.atlassian.com/o/a576e484-a52e-4bfa-ad43-a6a8fa73e83d/platform-usage/rovodev-ai-credit_9fc72d7b-3129-3a89-8006-c600eef52bff?tab=settings]Increase usage limit[/link][/blue]
2026-04-05 12:42:39.643 | 41560 (41560) | DEBUG | Using ROVODEV_SANDBOX_ID: 0dd73acf-4da9-4522-9f7d-b031589aeca2
2026-04-05 12:42:39.643 | 41560 (41560) | DEBUG | Sending event to Atlassian Analytics: rovodev-ai-credit ai-exp-request-error
2026-04-05 12:42:39.644 | 41560 (41560) | ERROR | Agent task failed: Your Rovo Dev usage resets in 29d 31m. To keep working with Rovo Dev, increase your extra usage limit. [blue][link=https://admin.atlassian.com/o/a576e484-a52e-4bfa-ad43-a6a8fa73e83d/platform-usage/rovodev-ai-credit_9fc72d7b-3129-3a89-8006-c600eef52bff?tab=settings]Increase usage limit[/link][/blue]

To Reproduce
Steps to reproduce the behavior:
Login

Expected behavior
I have at least 2,000 credits

Screenshots
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Environment and Version (please complete the following information):

• Atlassian Plugin Version (x.x.x)
• Visual Studio Code Version (x.x.x)
• Is this a local or cloud environment? (Cloud | Local)
• If Cloud, Browser (chrome, safari)
• If Local, OS (macOS, windows, linux)

Additional context
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[Escarabajoz]

The folks at Rovodev messed up the plan a long time ago; it used to work fine, but it doesn't anymore.

sing fallback model

Model request failed after multiple attempts, trying fallback model.
Your Rovo Dev usage resets in 29d 23h 5m. To keep working with Rovo Dev, increase your extra usage limit. (https://admin.atlassian.com/o/f1d9c1ea-22ce-4b75-aac6-ddce1d767642/platform-usage/rovodev-ai-credit_c2ff7258-c786-35e2-8573-cbf0ac85ce74?tab=settings)