Error G403

Error G403 - Forbidden

What This Means

You don't have permission to access this page, view this information, or perform this action. While you're logged into the NR Waste Plus application, your account doesn't have the necessary rights for what you're trying to do. Think of it like having a key to the building but not to every room inside - you're in the system, but this particular area is restricted.

Why This Happens

This error occurs when:

• Limited user role: Your account type (viewer, editor, admin, etc.) doesn't include permission for this action
• District or client restrictions: You're trying to access data for a district or client you're not assigned to
• Data ownership: You're attempting to modify or delete information created by someone else
• Read-only access: Your account can view information but not make changes
• Feature not enabled: This feature isn't available for your user level or organization
• Wrong account: You may be logged in with a personal account when you need a work account, or vice versa

What You Can Do

1. Verify you need access: Confirm that accessing this information or performing this action is part of your job responsibilities
2. Check if you're using the right account: Make sure you're logged in with the correct user account
3. Request permission: Contact your supervisor or system administrator to request access if you need it for your work
4. Check your district/client selection: Make sure you've selected the correct district or client from the dropdown menu
5. Ask a colleague: If you need something changed or deleted, ask someone with the appropriate permissions to help
6. Review your role: Confirm what your account type is and what it allows you to do

When to Contact Support

You should reach out to the support team or your administrator if:

• You previously had access to this feature but now you don't
• You believe you should have permission based on your job role
• You need to request additional permissions for your account
• The restriction doesn't make sense for your work responsibilities
• You're trying to access data for your assigned district but being blocked
• You're uncertain what level of access you should have

When requesting access, please provide:

• What you were trying to do (view, edit, delete, etc.)
• Which page or feature you were trying to access
• Why you need this access for your work
• Your job title and responsibilities
• Which district(s) or client(s) you work with
• Whether you had this access before and it was removed