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Error G429

Paulo Gomes da Cruz Junior edited this page Apr 10, 2026 · 1 revision

Error G429 - Too Many Requests

What This Means

You're performing actions too quickly in the NR Waste Plus application, and the system is asking you to slow down. There's a limit on how many requests or actions you can make in a short period of time, and you've exceeded that limit. This is a protective measure to keep the system running smoothly for everyone. Think of it like a "slow down" sign on a busy road.

Why This Happens

This error occurs when:

  • Clicking too fast: You're clicking buttons or submitting forms very rapidly
  • Repeated refreshing: You're refreshing the page or retrying actions too many times in quick succession
  • Bulk operations: You're trying to process many items at once
  • Multiple tabs: You have multiple browser tabs open performing actions simultaneously
  • Automated tools: You're using a script or automation tool that's making requests too quickly
  • Retry loops: You're repeatedly clicking "retry" or "refresh" after errors

What You Can Do

  1. Wait a moment: Stop what you're doing and wait 30-60 seconds before trying again
  2. Slow down: Take your time between actions rather than clicking rapidly
  3. Don't spam buttons: Avoid clicking submit or refresh buttons multiple times
  4. Close extra tabs: If you have multiple tabs of the application open, close the extras
  5. Process in smaller batches: If doing bulk operations, work with fewer items at a time
  6. Be patient: Wait for each action to complete before starting the next one
  7. Check for loading indicators: Wait for spinners or progress bars to finish
  8. Avoid auto-refresh: Don't set up scripts or tools that automatically refresh or submit repeatedly

How Long to Wait

The error message may tell you when you can try again. Typically:

  • Wait at least 1 minute before retrying
  • If it happens again, wait 5 minutes
  • The limit usually resets within a few minutes

When to Contact Support

You should reach out to the support team if:

  • You're working at a normal pace but still getting this error
  • The rate limit seems too restrictive for normal work
  • You have a legitimate need to perform many actions quickly
  • You're not sure why you're hitting the limit
  • The error persists even after waiting the suggested time
  • You need to perform bulk operations as part of your regular duties

When contacting support, please provide:

  • What you were doing when you hit the limit (searching, saving, uploading, etc.)
  • How many actions you were trying to perform
  • How quickly you were performing them
  • Whether you're using any automation tools or scripts
  • If this is preventing you from doing your regular work
  • How many items you typically need to process at once

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