Error G413

Error G413 - Payload Too Large

What This Means

The files or data you're trying to upload or submit are too large for the NR Waste Plus application to accept. There's a maximum size limit to protect the system's performance, and what you're sending exceeds that limit. Think of it like trying to stuff too many clothes into a suitcase - you need to reduce what you're sending to fit within the allowed size.

Why This Happens

This error occurs when:

• Files too large: You're uploading files that are bigger than the maximum allowed size
• Too many files at once: You're trying to upload too many files in a single operation
• Large form submission: The amount of text or data in your form is exceptionally large
• Bulk data entry: You're trying to enter or import too many records at one time
• High-resolution images: Photos or images are very high quality and therefore very large

What You Can Do

1. Check file sizes: Look at how large your files are before uploading
   • Right-click the file and select "Properties" or "Get Info" to see the size
   • The error message may tell you the maximum allowed size
2. Reduce file sizes:
   • For images: Resize or compress images before uploading
   • For documents: Remove unnecessary images or compress the file
   • For videos: Use lower resolution or compress the video
3. Upload fewer files: Split your uploads into multiple smaller batches
4. Break up your work: Instead of submitting everything at once:
   • Save and submit partial forms
   • Import data in smaller chunks
   • Enter records in smaller groups
5. Use compression: Zip or compress files before uploading (if the application accepts compressed files)
6. Remove unnecessary content: Delete any unused pages, images, or data from documents before uploading

When to Contact Support

You should reach out to the support team if:

• Your files are reasonable size but still being rejected
• You need to upload large files for legitimate business reasons
• The size limit is too restrictive for your work requirements
• You're unsure what the maximum file size should be
• You've reduced file sizes but still get the error
• You need guidance on how to compress or reduce your files
• You believe the size limit should be increased for your use case

When contacting support, please provide:

• The size of the file(s) you're trying to upload (in MB or GB)
• What type of files they are (PDF, images, Excel, etc.)
• How many files you're uploading at once
• Why you need to upload files of this size
• What the files are used for in your work
• Whether you've tried compressing or reducing the files