Not prompting for Google Passkey

[a-pir1]

Steps To Reproduce

1. Go to Google Login, and go through the workflow until you reach the password screen.
2. Select "Use your passkey" on the "Try another way" screen.

Expected Result

Bitwarden will come up and offer the stored Google Passkey, or come up and say no passkeys saved.

Actual Result

The OS "Making sure it's you" prompt appears, and no Bitwarden prompts appear whatsoever.

Screenshots or Videos

Additional Context

No response

Operating System

Windows

Operating System Version

Windows 10 Enterprise 22H2, Windows 11 Education 22H2

Web Browser

Chrome, Microsoft Edge, Opera

Browser Version

(Latest of All)

Build Version

Version 2023.10.2

Issue Tracking Info

• I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.

[Neonwarden]

Hi there,

I attempted to reproduce your issue and was unable to do so. You might try disabling Edge's ability to save passwords.

We use GitHub issues as a place to track bugs and other development-related issues. If your issue persists, please write us back using our contact form, so we can continue troubleshooting: https://bitwarden.com/contact/

You can include a link to this issue in the message content.

Alternatively, you can also search for an answer in our help documentation (https://bitwarden.com/help/) or get help from other Bitwarden users on our community forums (https://community.bitwarden.com/c/support/).

The issue here will be closed.

Thanks!

[Zoran-B]

Actually, I'm having a similar issue. I've created a passkey for Google in Bitwarden, but when I try to use Passkey during Google Login. Bitwarden will ask me to log in (if I'm not logged in), and then it will open a Windows Security popup offering me my mobile device and QR code. It looks like a system (Windows) popup. Same in Edge and Chrome. Can't get the Bitwarden popup to confirm the passkey option.

It works on GitHub....

Edit: Solved with v2023.12.1

[a-pir1]

This is also occurring in opera, and safari on my mac. I have no problems using my passkey on other websites with bitwarden. I implore you to reopen this issue.

[schmud]

Same problem over here.

[jonaskello]

Same problem for me in chrome. It is possible to save the google account passkey in bitwarden but when trying to login google asks to scan QR code of device with passkey and just ignores bitwarden.

Can we re-open this issue?

[SuatBabatan]

i have the same problem with google passkey
it shows the qr code to be scanned
and i cannot use bitwarden

[siffreinsg]

I have the same problem on Brave on Windows 11. Connecting with passkey goes straight to Windows Hello instead of Bitwarden.

[kopcink]

I have the same problem - Chrome 119.0.6045.200, Windows 10 - after connecting with passkey, I am redirected to Windows Hello. I have generated passkeys for other websites - the issue is only with google account

[traviss64]

Same problem for me in chrome. It is possible to save the google account passkey in bitwarden but when trying to login google asks to scan QR code of device with passkey and just ignores bitwarden.

Can we re-open this issue?

Yes, same issue.

Edit: With version 2023.12.1 the issue has been resolved

[samstill]

Same Issue

[traviss64]

Same Issue

With extension version 2023.12.1, the issue has been resolved for me.