[Camera Support]: PTZ on Reolink E1 Zoom and RLC-423-5MP #17518
Replies: 2 comments 6 replies
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Are you sure the NVR is passing the commands through to the camera itself? Are you using the IP address of the camera (not the NVR) in your |
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You can try enabling ONVIF debug logs in Frigate, but I am not sure it will really tell us anything as the commands do seem to be being sent. |
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frigate-logs.txt |
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As expected, the logs aren't indicating that there's any kind of issue. Frigate is sending the move commands via ONVIF successfully. |
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Did you ever solve this? I have 4 Rheolink cameras and I have the same issue. The ptz and zoom options just dont seem to react. Any info would be appreciated. |
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I didn't have any problems configuring PTZ for an E1 Zoom manually. I added the camera via the UI setting the ONVIF port to 8000, unfortunately PTZ was not correctly identified in probing but everything else was. To get PTZ working I just manually edited the config and added the ONVIF Stanza to the camera that the UI added to the config: |
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I don't think I changed anything, after a couple version updated is started
functioning fine.
My config matches above and is working ok.
…On Fri, May 15, 2026 at 10:42 PM dubwoc ***@***.***> wrote:
I didn't have any problems configuring PTZ for an E1 Zoom manually.
I added the camera via the UI setting the ONVIF port to 8000,
unfortunately PTZ was not correctly identified in probing but everything
else was. To get PTZ working I just manually edited the config and added
the ONVIF Stanza to the camera that the UI added to the config:
PTZ_Tetto:
ffmpeg:
inputs:
- path: rtsp://127.0.0.1:8554/PTZ_Tetto
roles:
- record
- path: rtsp://127.0.0.1:8554/PTZ_Tetto_sub
roles:
- detect
.....
onvif:
host: 192.168.2.30
port: 8000
user: frigate_ptz
password: **
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Describe the problem you are having
I have the reolink cameras setup to stream an RTSP stream from the NVR they are connected to an I have no issues with those feeds at the moment. I can see the Zoom controls for the two PTZ cameras in my config, PTZ_Tetto and Salone, but the zoom buttons don't actually command anything on the camera even though the log reports it as having sent the command.
Both cameras have port 8000 for onvif setup and functional, when I use a seperate onvif integration on home assistant or run them through the reolink app, PTZ controls are working fine. I have an RLC811A in a similar setup elsewhere and that one is working correctly so I can't seem to figure out what I might be missing. The E1 Zoom is in the list of supported PTZ cameras by Frigate.
Any suggestions are greatly welcome.
Version
0.15.0-cea210d
What browser(s) are you using?
No response
Frigate config file
Relevant Frigate log output
Relevant go2rtc log output
2025-04-03 10:20:55.756905714 [INFO] Preparing new go2rtc config... 2025-04-03 10:20:56.086410474 [INFO] Not injecting WebRTC candidates into go2rtc config as it has been set manually 2025-04-03 10:20:56.246048244 [INFO] Starting go2rtc... 2025-04-03 10:20:56.356211425 10:20:56.355 INF go2rtc platform=linux/amd64 revision=b2399f3 version=1.9.2 2025-04-03 10:20:56.356215263 10:20:56.355 INF config path=/dev/shm/go2rtc.yaml 2025-04-03 10:20:56.356219214 10:20:56.356 INF [api] listen addr=:1984 2025-04-03 10:20:56.356221125 10:20:56.356 INF [rtsp] listen addr=:8554 2025-04-03 10:20:56.357424630 10:20:56.357 INF [webrtc] listen addr=:8555 2025-04-03 10:21:05.761358685 [INFO] Starting go2rtc healthcheck service...FFprobe output from your camera
Frigate stats
No response
Operating system
Proxmox
Install method
Proxmox via Docker
Object Detector
Coral
Network connection
Wired
Camera make and model
Reolink RLC-423-5MP, E1 Zoom
Screenshots of the Frigate UI's System metrics pages
Any other information that may be helpful
No response
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