[Support]: PTZ/ONVIF through Frigate does not work for my camera

[felipecrs]

Describe the problem you are having

If I setup ONVIF (to get PTZ in Frigate) for my camera, it does not work. The "control panel" just keeps loading:

Version

0.13.1-34FB1C2

Frigate config file

cameras:
  rua:
    onvif:
      host: 192.168.1.33
      port: 80
      user: admin
      password: "mypass"

Relevant log output

2024-02-03 17:48:39.977630877  [2024-02-03 14:48:39] frigate.http                   ERROR   : Exception on /rua/ptz/info [GET]
2024-02-03 17:48:39.977636505  Traceback (most recent call last):
2024-02-03 17:48:39.977645109    File "/usr/local/lib/python3.9/dist-packages/urllib3/response.py", line 737, in _error_catcher
2024-02-03 17:48:39.977647593      yield
2024-02-03 17:48:39.977650027    File "/usr/local/lib/python3.9/dist-packages/urllib3/response.py", line 873, in _raw_read
2024-02-03 17:48:39.977653187      raise IncompleteRead(self._fp_bytes_read, self.length_remaining)
2024-02-03 17:48:39.977656134  urllib3.exceptions.IncompleteRead: IncompleteRead(9348 bytes read, 5924668 more expected)
2024-02-03 17:48:39.977708571  
2024-02-03 17:48:39.977711405  The above exception was the direct cause of the following exception:
2024-02-03 17:48:39.977713418  
2024-02-03 17:48:39.977715201  Traceback (most recent call last):
2024-02-03 17:48:39.977717563    File "/usr/local/lib/python3.9/dist-packages/requests/models.py", line 816, in generate
2024-02-03 17:48:39.977771754      yield from self.raw.stream(chunk_size, decode_content=True)
2024-02-03 17:48:39.977774871    File "/usr/local/lib/python3.9/dist-packages/urllib3/response.py", line 1033, in stream
2024-02-03 17:48:39.977804344      data = self.read(amt=amt, decode_content=decode_content)
2024-02-03 17:48:39.977807480    File "/usr/local/lib/python3.9/dist-packages/urllib3/response.py", line 953, in read
2024-02-03 17:48:39.977809559      data = self._raw_read(amt)
2024-02-03 17:48:39.977812021    File "/usr/local/lib/python3.9/dist-packages/urllib3/response.py", line 881, in _raw_read
2024-02-03 17:48:39.977813664      self._fp.close()
2024-02-03 17:48:39.977815957    File "/usr/lib/python3.9/contextlib.py", line 135, in __exit__
2024-02-03 17:48:39.977817853      self.gen.throw(type, value, traceback)
2024-02-03 17:48:39.977820357    File "/usr/local/lib/python3.9/dist-packages/urllib3/response.py", line 754, in _error_catcher
2024-02-03 17:48:39.977851961      raise ProtocolError(f"Connection broken: {e!r}", e) from e
2024-02-03 17:48:39.977857225  urllib3.exceptions.ProtocolError: ('Connection broken: IncompleteRead(9348 bytes read, 5924668 more expected)', IncompleteRead(9348 bytes read, 5924668 more expected))
2024-02-03 17:48:39.977858896  
2024-02-03 17:48:39.977860999  During handling of the above exception, another exception occurred:
2024-02-03 17:48:39.977862415  
2024-02-03 17:48:39.977864103  Traceback (most recent call last):
2024-02-03 17:48:39.977866394    File "/usr/local/lib/python3.9/dist-packages/onvif/client.py", line 23, in wrapped
2024-02-03 17:48:39.977910325      return func(*args, **kwargs)
2024-02-03 17:48:39.977913398    File "/usr/local/lib/python3.9/dist-packages/onvif/client.py", line 153, in wrapped
2024-02-03 17:48:39.977915114      return call(params, callback)
2024-02-03 17:48:39.977917433    File "/usr/local/lib/python3.9/dist-packages/onvif/client.py", line 140, in call
2024-02-03 17:48:39.977919492      ret = func(**params)
2024-02-03 17:48:39.977921696    File "/usr/local/lib/python3.9/dist-packages/zeep/proxy.py", line 46, in __call__
2024-02-03 17:48:39.977923423      return self._proxy._binding.send(
2024-02-03 17:48:39.977925868    File "/usr/local/lib/python3.9/dist-packages/zeep/wsdl/bindings/soap.py", line 127, in send
2024-02-03 17:48:39.977928110      response = client.transport.post_xml(options["address"], envelope, http_headers)
2024-02-03 17:48:39.977930621    File "/usr/local/lib/python3.9/dist-packages/zeep/transports.py", line 108, in post_xml
2024-02-03 17:48:39.977932486      return self.post(address, message, headers)
2024-02-03 17:48:39.977934760    File "/usr/local/lib/python3.9/dist-packages/zeep/transports.py", line 74, in post
2024-02-03 17:48:39.977936492      response = self.session.post(
2024-02-03 17:48:39.977938777    File "/usr/local/lib/python3.9/dist-packages/requests/sessions.py", line 637, in post
2024-02-03 17:48:39.977991040      return self.request("POST", url, data=data, json=json, **kwargs)
2024-02-03 17:48:39.977994179    File "/usr/local/lib/python3.9/dist-packages/requests/sessions.py", line 589, in request
2024-02-03 17:48:39.977996029      resp = self.send(prep, **send_kwargs)
2024-02-03 17:48:39.977998387    File "/usr/local/lib/python3.9/dist-packages/requests/sessions.py", line 747, in send
2024-02-03 17:48:39.977999987      r.content
2024-02-03 17:48:39.978002369    File "/usr/local/lib/python3.9/dist-packages/requests/models.py", line 899, in content
2024-02-03 17:48:39.978004920      self._content = b"".join(self.iter_content(CONTENT_CHUNK_SIZE)) or b""
2024-02-03 17:48:39.978007244    File "/usr/local/lib/python3.9/dist-packages/requests/models.py", line 818, in generate
2024-02-03 17:48:39.978009006      raise ChunkedEncodingError(e)
2024-02-03 17:48:39.978012185  requests.exceptions.ChunkedEncodingError: ('Connection broken: IncompleteRead(9348 bytes read, 5924668 more expected)', IncompleteRead(9348 bytes read, 5924668 more expected))
2024-02-03 17:48:39.978013597  
2024-02-03 17:48:39.978015619  During handling of the above exception, another exception occurred:
2024-02-03 17:48:39.978060406  
2024-02-03 17:48:39.978062856  Traceback (most recent call last):
2024-02-03 17:48:39.978065148    File "/usr/local/lib/python3.9/dist-packages/flask/app.py", line 2190, in wsgi_app
2024-02-03 17:48:39.978066955      response = self.full_dispatch_request()
2024-02-03 17:48:39.978069370    File "/usr/local/lib/python3.9/dist-packages/flask/app.py", line 1486, in full_dispatch_request
2024-02-03 17:48:39.978071213      rv = self.handle_user_exception(e)
2024-02-03 17:48:39.978073564    File "/usr/local/lib/python3.9/dist-packages/flask/app.py", line 1484, in full_dispatch_request
2024-02-03 17:48:39.978075331      rv = self.dispatch_request()
2024-02-03 17:48:39.978078053    File "/usr/local/lib/python3.9/dist-packages/flask/app.py", line 1469, in dispatch_request
2024-02-03 17:48:39.978080265      return self.ensure_sync(self.view_functions[rule.endpoint])(**view_args)
2024-02-03 17:48:39.978082421    File "/opt/frigate/frigate/http.py", line 1414, in camera_ptz_info
2024-02-03 17:48:39.978084456      return jsonify(current_app.onvif.get_camera_info(camera_name))
2024-02-03 17:48:39.978086605    File "/opt/frigate/frigate/ptz/onvif.py", line 485, in get_camera_info
2024-02-03 17:48:39.978088332      self._init_onvif(camera_name)
2024-02-03 17:48:39.978090411    File "/opt/frigate/frigate/ptz/onvif.py", line 79, in _init_onvif
2024-02-03 17:48:39.978092266      configs = ptz.GetConfigurations(request)[0]
2024-02-03 17:48:39.978094709    File "/usr/local/lib/python3.9/dist-packages/onvif/client.py", line 26, in wrapped
2024-02-03 17:48:39.978096321      raise ONVIFError(err)
2024-02-03 17:48:39.978099752  onvif.exceptions.ONVIFError: Unknown error: ('Connection broken: IncompleteRead(9348 bytes read, 5924668 more expected)', IncompleteRead(9348 bytes read, 5924668 more expected))

FFprobe output from your camera

N/A

Frigate stats

N/A

Operating system

HassOS

Install method

HassOS Addon

Coral version

PCIe

Network connection

Wired

Camera make and model

INQMega PTZ381

Any other information that may be helpful

The ONVIF Home Assistant integration works just fine for PTZ controls, that's what I'm using for now.

[hawkeye217]

Implementation of onvif in HA is much more robust than in frigate at this point. I've put together a small PR to help address some of these issues, though I cannot test it directly as all my onvif cams are functioning correctly.

#9597

[felipecrs]

That was fast! Thanks a lot. I will try to spin up a devcontainer to test it.

[felipecrs]

Ok, I can confirm that #9597 fixes this issue. Thanks a lot!

[github-actions]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.