[Bug] Ships are simply not rendered in the game 😁

[procedural]

Commit hash or tag

e41c398

Operating system

Windows 10/11

Tool-chain details

Hey, I just heard the news that this rendering engine got open sourced, that's great!

I never played Eve Online, so I downloaded it on Steam just now and tried to play the tutorial, but...

No ship was rendered correctly. Like, at all. 😁 Here are two screenshots of my starting ship:

See any? Me neither 😁 You can spot the ship by the green dots, I guess those are the flashlights of my ship, they are rendered! The rest of the ship? Nah. 😁

Okay, I'm actually playing this on Linux, the game on Steam says it's Steam Deck compatible, but I have a nightmare setup for you: I'm trying to play the game on the newly released, shiny 12 GB model Intel Arc B580 GPU. I know, I know, but I mean, all the other games of mine work on it so far, Eve is the first game with this kind of problem for me!

GUIDE ME! I'm here to help, I'm a graphics programmer myself, with 7+ years of DirectX 12 and Vulkan experience, I'll understand all the technical steps involved in solving this kind of issue, just tell me what to do and I'll do it!

Thank you!

Steps to reproduce

1. Run the game.
2. Trying to see my ship.

Expected behaviour

I expected to see my ship.

Actual behaviour

I did not see my ship.

Minimal reproduction (link or attachment)

Run the game on latest Linux (Fedora 44) and Intel Arc B580 GPU.

Logs, screenshots, or video (optional)

No response

Final checklist

• I searched open and closed issues for duplicates.
• I reproduced this problem on the main branch.
• The minimal reproduction is attached or linked.

[procedural]

arc_fix_vulkan.zip Man, that Intel Arc driver mess is a total pain. Looks like the vertex buffer alignment is tripping up the Vulkan layer on that B580. I found a workaround for the shader compilation bug that keeps the mesh from vanishing. I attached the fix here.

Thank you, @kesacana! I'll try the fix and report back soon if it helped...

[procedural]

@kesacana can I ask you a question? I'm new to Eve, your .exe file from arc_fix_vulkan.zip archive is called arc_fix_vulkan.exe, I placed it to the Steam folder where other .exe's like eve-online.exe are located, i.e. /home/constantine/.local/share/Steam/steamapps/common/Eve Online/ folder, but when I try to run it nothing happens -- should I maybe try to replace some existing .exe file of the game with this arc_fix_vulkan.exe file? Thank you!

[procedural]

(Sorry, I wanted to ping @kesacana ! 😁)

[procedural]

Where did @kesacana go? What is happening? 😁 I guess I need to wait for an official respond...

[Hugal31]

Hey @procedural, the exe you ran is likely to be a malware :/

[Groxx]

Virustotal says yes: https://www.virustotal.com/gui/file-analysis/MjQ3ZWNkMjU4Y2UzNTAwMmZmZWM1NzNlMTU5M2Q5Mzc6MTc4MzUyMjc3OQ==

[FC-Caffeine]

Hi there. Please see the other comments regarding the file you may have downloaded. While you are on Linux according to your post, the file is likely to be malicious and should be discarded regardless of OS.

For game issues, please file a bug report with the game you are experiencing an issue with. For EVE Online, this would be here: https://support.eveonline.com/hc/en-us/articles/13182733780764-Bug-Reports

Please note that CARBON (and the games which use it by extension) does not have native support for Linux, with current support being for Windows 10/11 and macOS. We are unable to assist with Proton or Wine issues currently (as much as we love them!). There is a Linux section on the EVE Online forums which has community members that help each other: https://forums.eveonline.com/c/technology-research/linux/77
While we can't vouch for how EVE Online or Frontier run on Linux, many community members have had high success with only minor tweaks to configs.

Missing assets can sometimes be caused by the asset not being available. If you're using the official launcher for EVE Online, try turning on "Download the full EVE client" which will ensure all assets are on disk, and not downloaded on demand while the game is running.

[procedural]

@FC-Caffeine Thank you! These links will indeed be handy. I guess I can close this issue then!

[procedural]

@FC-Caffeine yaaay, thank you again! Now the ship is drawn correctly! I indeed had to enable the "Download the full EVE client" option, and also just in case I switched to DirectX 11, knowing that DirectX 12 is sometimes hard to translate for Steam's Proton layer. It all works now. :)