Customer Support Management System

A full-stack customer support platform designed to manage customer interactions, provide chatbot assistance, and streamline customer service workflows.

The system combines a web-based customer service application with an AI-powered chatbot service to improve response efficiency and user experience.

Features

• User authentication and account management
• Customer service request handling
• AI chatbot assistance
• Machine learning based response processing
• REST API communication between services
• Database persistence
• Dockerized deployment support

Technology Stack

Frontend / Web

• HTML
• CSS
• JavaScript
• Django Templates

Backend

• Django
• Spring Boot
• Flask

AI / Machine Learning

• Python
• Natural Language Processing (NLP)
• Machine Learning Models

Database

• PostgreSQL
• SQLite (Development)

Deployment

• Docker
• Docker Compose

Getting Started

Prerequisites

Install:

• Docker
• Docker Compose
• Git

Clone Repository

git clone https://github.com/your-username/customer-support-system.git

cd customer-support-system