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Purpose: Round 4 User Research
Research conducted: 21 Aug 2023 - 24 Aug 2023
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Focus of research
Looking at journeys through the 'Manage data share requests' sub-service.
- Scenario 1: A user receives a notification that Department X has requested access to data they manage. They must go into the service via the landing page to review this request.
- Scenario 2: A user receives a notification that Department Y has returned their request. They must go into the service via the landing page to view these comments.