Windows Clients do login but app / browser extension closes instantly, access to passwords given (Current version / see video)

[fthobe]

Screenrecording of Issue

https://github.com/user-attachments/assets/d2260f72-05b0-47f2-b020-2bb696cc3da5

Subject of the issue

The applications / extensions work flawlessly on MacOS / iOS / Android, but immediatly close on Windows (Chrome extension / App alike)

Deployment environment

Your environment (Generated via diagnostics page)

• Vaultwarden version: v1.31.0
• Web-vault version: v2024.5.1b
• OS/Arch: linux/x86_64
• Running within a container: true (Base: Alpine)
• Environment settings overridden: true
• Uses a reverse proxy: true
• IP Header check: true (X-Real-IP)
• Internet access: true
• Internet access via a proxy: false
• DNS Check: true
• Browser/Server Time Check: true
• Server/NTP Time Check: true
• Domain Configuration Check: true
• HTTPS Check: true
• Database type: SQLite
• Database version: 3.46.0
• Clients used:
• Reverse proxy and version:
• Other relevant information:

Config (Generated via diagnostics page)

Show Running Config

Environment settings which are overridden: DOMAIN, SIGNUPS_ALLOWED, ORG_CREATION_USERS, SHOW_PASSWORD_HINT, ADMIN_TOKEN, IP_HEADER, SMTP_HOST, SMTP_SECURITY, SMTP_PORT, SMTP_FROM, SMTP_FROM_NAME, SMTP_USERNAME, SMTP_PASSWORD

json
{
  "_duo_akey": null,
  "_enable_duo": true,
  "_enable_email_2fa": true,
  "_enable_smtp": true,
  "_enable_yubico": true,
  "_icon_service_csp": "",
  "_icon_service_url": "",
  "_ip_header_enabled": true,
  "_smtp_img_src": "cid:",
  "admin_ratelimit_max_burst": 3,
  "admin_ratelimit_seconds": 300,
  "admin_session_lifetime": 20,
  "admin_token": "***",
  "allowed_iframe_ancestors": "",
  "attachments_folder": "data/attachments",
  "auth_request_purge_schedule": "30 * * * * *",
  "authenticator_disable_time_drift": false,
  "data_folder": "data",
  "database_conn_init": "",
  "database_max_conns": 10,
  "database_timeout": 30,
  "database_url": "***************",
  "db_connection_retries": 15,
  "disable_2fa_remember": false,
  "disable_admin_token": false,
  "disable_icon_download": false,
  "domain": "*****://***********************",
  "domain_origin": "*****://***********************",
  "domain_path": "",
  "domain_set": true,
  "duo_host": null,
  "duo_ikey": null,
  "duo_skey": null,
  "email_2fa_auto_fallback": false,
  "email_2fa_enforce_on_verified_invite": false,
  "email_attempts_limit": 3,
  "email_change_allowed": true,
  "email_expiration_time": 600,
  "email_token_size": 6,
  "emergency_access_allowed": true,
  "emergency_notification_reminder_schedule": "0 3 * * * *",
  "emergency_request_timeout_schedule": "0 7 * * * *",
  "enable_db_wal": true,
  "enable_websocket": true,
  "event_cleanup_schedule": "0 10 0 * * *",
  "events_days_retain": null,
  "experimental_client_feature_flags": "fido2-vault-credentials",
  "extended_logging": true,
  "helo_name": null,
  "hibp_api_key": null,
  "icon_blacklist_non_global_ips": true,
  "icon_blacklist_regex": null,
  "icon_cache_folder": "data/icon_cache",
  "icon_cache_negttl": 259200,
  "icon_cache_ttl": 2592000,
  "icon_download_timeout": 10,
  "icon_redirect_code": 302,
  "icon_service": "internal",
  "incomplete_2fa_schedule": "30 * * * * *",
  "incomplete_2fa_time_limit": 3,
  "invitation_expiration_hours": 120,
  "invitation_org_name": "Vaultwarden",
  "invitations_allowed": true,
  "ip_header": "X-Real-IP",
  "job_poll_interval_ms": 30000,
  "log_file": "/data/bitwarden.log",
  "log_level": "Info",
  "log_timestamp_format": "%Y-%m-%d %H:%M:%S.%3f",
  "login_ratelimit_max_burst": 10,
  "login_ratelimit_seconds": 60,
  "org_attachment_limit": null,
  "org_creation_users": "*****************",
  "org_events_enabled": false,
  "org_groups_enabled": false,
  "password_hints_allowed": true,
  "password_iterations": 600000,
  "push_enabled": true,
  "push_identity_uri": "https://identity.bitwarden.com",
  "push_installation_id": "***",
  "push_installation_key": "***",
  "push_relay_uri": "https://push.bitwarden.com",
  "reload_templates": false,
  "require_device_email": false,
  "rsa_key_filename": "data/rsa_key",
  "send_purge_schedule": "0 5 * * * *",
  "sendmail_command": null,
  "sends_allowed": true,
  "sends_folder": "data/sends",
  "show_password_hint": false,
  "signups_allowed": true,
  "signups_domains_whitelist": "",
  "signups_verify": false,
  "signups_verify_resend_limit": 6,
  "signups_verify_resend_time": 3600,
  "smtp_accept_invalid_certs": false,
  "smtp_accept_invalid_hostnames": false,
  "smtp_auth_mechanism": null,
  "smtp_debug": false,
  "smtp_embed_images": true,
  "smtp_explicit_tls": null,
  "smtp_from": "*****************************",
  "smtp_from_name": "**************",
  "smtp_host": "********************",
  "smtp_password": "***",
  "smtp_port": 587,
  "smtp_security": "starttls",
  "smtp_ssl": null,
  "smtp_timeout": 15,
  "smtp_username": "*****************",
  "templates_folder": "data/templates",
  "tmp_folder": "data/tmp",
  "trash_auto_delete_days": null,
  "trash_purge_schedule": "0 5 0 * * *",
  "use_sendmail": false,
  "use_syslog": false,
  "user_attachment_limit": null,
  "user_send_limit": null,
  "web_vault_enabled": true,
  "web_vault_folder": "web-vault/",
  "yubico_client_id": null,
  "yubico_secret_key": null,
  "yubico_server": null
}

• Install method: Bitwarden gCloud

• Clients used: Windows App, Windows Chrome Extension

• Reverse proxy and version: Caddy (latest)

• Other relevant details:

Steps to reproduce

Vaulwarden gCloud

Expected behaviour

The apps open regularly and provide access to password list and profile.

Actual behaviour

The applications seemingly relock immediatly the app, but access through autofill seems to be available, access on android of the same user works flawlessly.

Troubleshooting data

https://github.com/user-attachments/assets/d2260f72-05b0-47f2-b020-2bb696cc3da5

[BlackDex]

I do not think we can fix this as it is a client issue.

But what do the logs say?
Is the date/time valid on the Windows Desktop?

[fthobe]

Hey @BlackDex

1. the device seems to have a fried battery but the problem reproduces also with ntp freshly synched, I gonna test with a VM tomorrow if I can reproduce the error.

2. what are the specific logs that could help me here?

[fthobe]

@BlackDex it's my first installation, could you give me some hints?

[BlackDex]

Just post the logs from Vaultwarden during these issues.