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Controls Bluetooth and Input
DeckDoc does not yet automate raw input testing because an always-on recorder could capture typing, gestures, or private content. Diagnosis should use device inventory, bounded activity counts, Steam's test UI, and controlled comparisons—not raw event dumps shared publicly.
Use Steam -> Settings -> Controller -> Test Controller Inputs. Record the exact control, whether the
test UI sees it, whether firmware/boot menus see it, whether all titles or one layout fail, and whether
the event followed wake/update. Valve documents the controller test in its
basic troubleshooting guide.
- Test UI passes, one title/layout fails: Steam Input or game configuration first.
- Test UI and several titles fail, external controller works: built-in device/firmware/hardware branch.
- Whole controller device disappears only after wake: USB/HID/resume path.
- One physical control fails in firmware/recovery too: stronger hardware suspicion.
Do not flash controller firmware outside the official flow, write calibration values from another unit, or publish raw keyboard/event streams.
Record missing versus phantom touches, charger/dock state, external display mapping, screen condition, and behavior in firmware/recovery. Desktop-only rotation/mapping points to configuration; absence or phantom input across recovery on a clean/dry panel raises digitizer/hardware suspicion. Do not press on the panel or delete calibration/mapping files before capturing them.
Separate discovery, pairing, connecting, reconnect-after-wake, input, audio profile, and latency.
Capture adapter/rfkill/firmware and bluetoothd timestamps before forgetting devices.
- one peripheral only: its battery/firmware/profile first;
- adapter missing or firmware error: Deck driver/device branch;
- docked-only or 2.4 GHz-dependent: RF placement/coexistence;
- input works but audio profile fails: PipeWire/Bluetooth profile branch.
After evidence capture, forget only the affected device, update its official firmware, and compare docked/undocked or line-of-sight placement. Do not erase every bond or blindly reset the USB controller.
Bluetooth and privacy-preserving input inventory are P1 detector gaps. See Coverage and gaps and Dock/USB-C.
DeckDoc records evidence before action. Preserve the incident, change one variable at a time, verify the result, and use Steam Support for safety, warranty, and hardware concerns.
- Home
- Getting started
- Triage flow
- Reading reports
- Collect and share evidence
- Continuous incident probe
- Privileged authorization