What do I do if the automations for TTS and Push Notifications were not created?

[thewan056]

TTS (and push notifications) fired from the browser tab only work while the dashboard is open. To receive alerts when the browser is closed, the card automatically creates server-side HA automations ([AlertTicker] TTS and [AlertTicker] Push Notifications) via the REST API when the config is saved — check Settings → Automations to verify they exist.

This part of the troubleshooting only tells you what to look out for. but doesn't tell you how to solve it. How do I solve it?

I have been using AlertTicker-Card for quite a some time (sometimes you just don't realize things like push notifications did not work properly for a few months) and I didn't notice that I needed this automation to exist.

Once I realized that, I read the troubleshooting section, opened up my automations and sure enough, there are no AlertTicker automations created there. What is my next step?

I tried uninstalling and reinstalling and recreating my alerts from scratch with push notifications enabled and still don't see the automation created.

[djdevil]

Hi @thewan056 — I checked the code carefully and I owe you a correction.

The card does not create any server-side automations. There are no [AlertTicker] TTS or [AlertTicker] Push Notifications automations, and no REST API calls to HA's automation engine. That description — wherever you read it — was inaccurate, and it no longer appears in the current README.

How push notifications actually work:
The card calls notify.<your_service> directly from your browser using the Lovelace frontend API (callService). This means:

• ✅ Notifications fire correctly while the browser tab/dashboard is open
• ❌ Notifications do not fire when the browser is closed or the dashboard is in a background tab

This is a fundamental limitation of browser-side Lovelace cards — they have no way to run code when the browser is closed.

To get push notifications when the browser is closed, you need a native HA automation:

alias: My alert push notification
trigger:
  - platform: state
    entity_id: binary_sensor.your_entity
    to: "on"
action:
  - service: notify.your_notify_service
    data:
      title: "Alert"
      message: "Your alert message"

The card's built-in push_notify option is convenient for quick browser-side notifications, but for reliable delivery when the browser is closed, a native HA automation is the right approach.

Sorry for any confusion the old documentation may have caused!

---