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An unexpected error occurred #14736

@brahimkernel

Description

@brahimkernel

Description

Docker Desktop encountered an unexpected error and needs to close.

Search our troubleshooting documentation ⁠ to find a solution or workaround. Alternatively, you can gather a diagnostics report and submit a support request or GitHub issue.

running engine: waiting for the VM setup to be ready: starting WSL engine: bootstrapping in the main distro: running wsl-bootstrap: exit status 0xffffffff

Reproduce

docker run
docker: 'docker run' requires at least 1 argument

Usage: docker run [OPTIONS] IMAGE [COMMAND] [ARG...]

See 'docker run --help' for more information

Expected behavior

running engine: waiting for the VM setup to be ready: starting WSL engine: bootstrapping in the main distro: running wsl-bootstrap: exit status 0xffffffff

Docker Desktop distro installation failed
deploying WSL2 distributions
ensuring main distro is deployed: checking if main distro is up to date: checking main distro bootstrap version: getting main distro bootstrap version: open \wsl$\docker-desktop\etc\wsl_bootstrap_version: Nom de réseau introuvable.
checking if isocache exists: CreateFile \wsl$\docker-desktop-data\isocache: Nom de réseau introuvable.

docker version

Client:
 Version:           28.0.4
 API version:       1.48
 Go version:        go1.23.7
 Git commit:        b8034c0
 Built:             Tue Mar 25 15:07:48 2025
 OS/Arch:           windows/amd64
 Context:           default
error during connect: in the default daemon configuration on Windows, the docker client must be run with elevated privileges to connect: Get "http://%2F%2F.%2Fpipe%2Fdocker_engine/v1.48/version": open //./pipe/docker_engine: Le fichier spécifié est introuvable.

docker info

Client:
 Version:    28.0.4
 Context:    default
 Debug Mode: false
 Plugins:
  ai: Docker AI Agent - Ask Gordon (Docker Inc.)
    Version:  v1.1.3
    Path:     C:\Program Files\Docker\cli-plugins\docker-ai.exe
  buildx: Docker Buildx (Docker Inc.)
    Version:  v0.22.0-desktop.1
    Path:     C:\Program Files\Docker\cli-plugins\docker-buildx.exe
  cloud: Docker Cloud (Docker Inc.)
    Version:  0.2.20
    Path:     C:\Program Files\Docker\cli-plugins\docker-cloud.exe
  compose: Docker Compose (Docker Inc.)
    Version:  v2.34.0-desktop.1
    Path:     C:\Program Files\Docker\cli-plugins\docker-compose.exe
  debug: Get a shell into any image or container (Docker Inc.)
    Version:  0.0.38
    Path:     C:\Program Files\Docker\cli-plugins\docker-debug.exe
  desktop: Docker Desktop commands (Beta) (Docker Inc.)
    Version:  v0.1.6
    Path:     C:\Program Files\Docker\cli-plugins\docker-desktop.exe
  dev: Docker Dev Environments (Docker Inc.)
    Version:  v0.1.2
    Path:     C:\Program Files\Docker\cli-plugins\docker-dev.exe
  extension: Manages Docker extensions (Docker Inc.)
    Version:  v0.2.27
    Path:     C:\Program Files\Docker\cli-plugins\docker-extension.exe
  init: Creates Docker-related starter files for your project (Docker Inc.)
    Version:  v1.4.0
    Path:     C:\Program Files\Docker\cli-plugins\docker-init.exe
  sbom: View the packaged-based Software Bill Of Materials (SBOM) for an image (Anchore Inc.)
    Version:  0.6.0
    Path:     C:\Program Files\Docker\cli-plugins\docker-sbom.exe
  scout: Docker Scout (Docker Inc.)
    Version:  v1.17.0
    Path:     C:\Program Files\Docker\cli-plugins\docker-scout.exe

Server:
ERROR: error during connect: in the default daemon configuration on Windows, the docker client must be run with elevated privileges to connect: Get "http://%2F%2F.%2Fpipe%2Fdocker_engine/v1.48/info": open //./pipe/docker_engine: Accès refusé.
errors pretty printing info

Diagnostics ID

72DF3A6F-9AB2-406C-A783-8EEB20092E03/20250419212623

Additional Info

wsl 2 Ubuntu 22.04 is alredy setup

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