docs: add community health files for A+ portfolio standards#8
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- CONTRIBUTING.md: comprehensive contribution guidelines - SUPPORT.md: clear support channels and response times - CHANGELOG.md: semantic versioning change log template Part of portfolio A+ upgrade initiative.
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Review Summary
This PR successfully adds community health documentation (SUPPORT.md) as part of the A+ portfolio standards initiative. The file is well-structured with clear sections for different support channels, appropriate response time expectations, and proper references to existing repository files.
Verified:
- ✅ All file references (SECURITY.md, CONTRIBUTING.md, README.md) point to valid files in the repository
- ✅ Markdown syntax is correct
- ✅ Content structure follows GitHub community standards
- ✅ No security vulnerabilities or logic errors
Approval Status: Approved - no blocking issues identified. Safe to merge.
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Code Review
This pull request introduces a new SUPPORT.md file outlining how users can get help, report bugs, request features, and contact the maintainers. The review feedback suggests improving the robustness of the links to the repository's issues and discussions by using root-relative paths (e.g., /issues) instead of relative paths (e.g., ../../issues), which can break when viewed from nested branch structures.
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| - **Issues**: Check [existing issues](../../issues) - your question may already be answered | ||
| - **Discussions**: Browse [GitHub Discussions](../../discussions) (if enabled) for Q&A and community support |
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The relative links ../../issues and ../../discussions assume a specific directory depth when viewed on GitHub. If this file is viewed on a branch with a slash in its name (e.g., feature/add-support), the URL path has an extra segment, causing these links to resolve to broken URLs (e.g., .../blob/issues or .../blob/feature/issues).
To make these links robust across all branches, tags, and subdirectories, use root-relative paths starting with a /. GitHub automatically resolves links starting with / relative to the repository root.
| - **Issues**: Check [existing issues](../../issues) - your question may already be answered | |
| - **Discussions**: Browse [GitHub Discussions](../../discussions) (if enabled) for Q&A and community support | |
| - **Issues**: Check [existing issues](/issues) - your question may already be answered | |
| - **Discussions**: Browse [GitHub Discussions](/discussions) (if enabled) for Q&A and community support |
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Pull request overview
Adds a community health SUPPORT.md file to document support channels, bug/feature request flow, security reporting guidance, and expected response times.
Changes:
- Introduces
SUPPORT.mdwith links to README, Issues, and (optionally) Discussions. - Documents expectations for bug reports, feature requests, and security vulnerability reporting.
- Defines maintainer contact options and response-time SLAs.
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| - **Quick questions**: Open an issue with the `question` label | ||
| - **General discussion**: Use GitHub Discussions (if enabled) or reach out to the maintainer | ||
| - **Community chat**: Check the README for any community Slack/Discord links |
| - **Issues**: Reviewed within 3-5 business days | ||
| - **Pull requests**: Reviewed within 3-5 business days | ||
| - **Security reports**: Acknowledged within 24 hours |



Changes
Context
Part of portfolio A+ upgrade initiative to achieve top 1% GitHub profile standards.
Impact
Docs-only addition, safe to merge.