1.2. Receiving cases
All the data sent from the mobile app is stored and displayed in the web application, allowing both the actions necessary for the individual monitoring of the health status of users to be initiated, as well as the gradual knowledge of the evolution of the different epidemiological outbreaks.
At the following image we see the list of suspicious cases that have been received in the web application. This list is made up of all suspicious case notifications sent by citizens from the mobile app. The records shown in the list are made up of the following fields:
- Triage submission date from the mobile app.
- Case code generated by the web application.
- Name and surname of the person.
- Home address.
- Phone.
- Email.
- Case status.
This last field adopts a series of values depending on the evolution of the case. In particular:
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Contact pending. It is the initial state of the case. This state is reached when the case sent from the mobile app is received. All cases registered in the system must be quickly managed in order to find an appointment for the user to carry out the clinical test for detection of the disease.
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Contacted. It is an optional state that is reached when the user is contacted by the healthcare organization to learn more about the health problems they are suffering from.
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Test pending. Regardless of whether or not there has been contact with the user, when the health organization staff find an available date and time (appointment) to carry out the clinical test for detection of the disease, said information is sent to the citizen. The proposed location for the test will be indicated, and may even be at the user's home, if required.
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Pending the result. The case evolves to this state when the date and time of the clinical test have been established, but its result (positive or negative) is not yet known.
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Pending evolution. Once the clinical test result is known, the record is produced in the user's file. From that moment on, the organization's personnel must monitor the patient's health status, trying to obtain information on his or her evolution on a regular basis.
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Finished. The patient record goes into this state when the disease is overcome or dies. During this period of time, you may undergo new disease screening tests to see if the viral load has disappeared.
You can search the list through the fields that correspond to the case code, the patient's first and last name, and the home address.