Notifications are (sometimes) automatically dismissed

[Devenda]

Steps to reproduce

Wait for a notification from a chat.
Notifications triggered from the notification troubleshooter are not dismissed.

Outcome

What did you expect?

Notification to stay until manually dismissed or read.

What happened instead?

Notification sound plays and a pop-up is show but afterwards the notification is dismissed (and appears under dismissed notifications in the android settings).

Extra info

It appears as if it is cleared by an other active session (eg in browser) however there are no other sessions except for a Facebook and WhatsApp bridge.

Your phone model

Pixel 3a

Operating system version

Android 12

Application version and app store

No response

Homeserver

v1.5.8

Will you send logs?

Yes

Are you willing to provide a PR?

No

[Devenda]

For the time being this only seems to be happening for Facebook Messenger messages, however there are no other sessions active for Facebook except for the bridge itself.

[hho]

Currently happens to me as well (Pixel 7, Android 13, Element 1.5.8), and I don't have anything Facebook.

EDIT: Happens with Synapse 1.71 and 1.72 as well.
EDIT 2: Still present in 1.5.10

[mjmccans]

This is happening to me as well, and I also have nothing Facebook installed. Pixel 5, Android 13, Element 1.5.8.

[Devenda]

Ok, Indeed it seems to happen to WhatsApp messages too.
It looks like it is independent of the bridge/chat.

I also updated all bridges and matrix itself but this did not help.

Does anyone know how to view the matrix log yourself instead of sending them off to the developers?

[joh-ku]

Same here since I updated to v1.5.8 (Pixel 7 Pro, Android 13).

Message notifications appear in notification bar for one second, disappear and messages are marked as read by the sender.

[lephisto]

Same here on 1.5.8 (OP9pro, Android 13)

[kg333]

Confirmed here with no bridges in use whatsoever.

1.5.8 [40105082] (G-b12635)
Pixel 5a, Android 13 with Nov 5 Security update

[codesalatdev]

After seeing this issue, I observed the same. Today, in around 30% of cases, I felt my phone vibrate but the notification was already dismissed when I looked at it.

1.5.8 [40105082] (G-b12635)

[zqad]

I have also observed this behavior, and I've done the same observations mentioned previously in this issue: The one conversation where this is very prevalent for both parties (a 1-1 chat, native Matrix messages) show the "read message-bubble" move down almost directly when a message has been sent, despite the other side's app being not active. This is probably at the core of the issue.

1.5.8 [40105082] (G-b12635), Pixel 7 Pro, Android 13 with Nov 5 Security update

[abuttino]

Same here, Pixel 7 Pro, Android 13, Element 1.5.8

[neutralinsomniac]

Myself and several of my contacts have been seeing this as well, and it seems to be occurring when I have a chat open with a contact, then I hit home to exit Element instead of using back repeatedly to return to the main chat list and subsequently exit the app. So it seems as though if Element is in the background with a chat open, it'll act as though it's currently in the foreground with you staring at the open chat window.

[raisedintheusa]

Same issue on Android 11. I have both an android session and web session open and noticed that if I first receive the notification on web, the unread badge on the tab's favicon does appear and stay until I hear the notification from my phone, then it disappears on its own.

[Arv1k]

Same issue, OnePlus 9r, Android 13.

I also have at least two other sessions from different devices, and notifications arrived today during the day.

[adamrpostjr]

Same issue Pixel 6 Pro 1.5.8 (57a2860).