Black Screen on Ente Auth, Arch Linux + KDE Plasma + Wayland

[Prism00862]

Description

Hello, I installed ente auth from the AUR. I had opened it and the ente auth app was black. I installed gnome-keyring from pacman repos (as that was the common fix to this issue in previous issues) but it didn't change anything.

Version

v4.3.6

Last working version

No response

What product are you using?

Ente Auth

What platform are you using?

Desktop - Linux

[Prism00862]

These are the logs:
** (io.ente.auth:2356): CRITICAL **: 18:32:48.859: Failed to read XDG desktop portal settings: GDBus.Error:org.freedesktop.portal.Error.NotFound: Requested setting not found

** (io.ente.auth:2356): CRITICAL **: 18:32:48.860: Failed to read XDG desktop portal settings: GDBus.Error:org.freedesktop.portal.Error.NotFound: Requested setting not found

** (io.ente.auth:2356): CRITICAL **: 18:32:48.860: Failed to read XDG desktop portal settings: GDBus.Error:org.freedesktop.portal.Error.NotFound: Requested setting not found

** (io.ente.auth:2356): CRITICAL **: 18:32:48.860: Failed to read XDG desktop portal settings: GDBus.Error:org.freedesktop.portal.Error.NotFound: Requested setting not found

** (io.ente.auth:2356): CRITICAL **: 18:32:48.861: Failed to read XDG desktop portal settings: GDBus.Error:org.freedesktop.portal.Error.NotFound: Requested setting not found
flutter: [ente_logging] [INFO] [2025-05-22 18:32:48.883005] log file for today: File: '/home/maayerali/.local/share/io.ente.auth/logs/2025-5-22.txt' with prefix
flutter: [ente_logging] [INFO] [2025-05-22 18:32:48.883005] app version: '4.3.6+437'
flutter: [ente_logging] [INFO] [2025-05-22 18:32:48.883005]
flutter: [main] [INFO] [2025-05-22 18:32:48.883050] Starting app in foreground
flutter: [CryptoUtil] [SEVERE] [2025-05-22 18:32:48.883118] Failed to load sodium
flutter: ⤷ type: ArgumentError
flutter: ⤷ error: Invalid argument(s): Failed to lookup symbol 'sodium_init': /opt/ente-auth/lib/libflutter_linux_gtk.so: undefined symbol: sodium_init
flutter: ⤷ trace: #0 DynamicLibrary.lookup (dart:ffi-patch/ffi_dynamic_library_patch.dart:33)
flutter: #1 LibSodiumFFI._sodium_initPtr (package:sodium/src/ffi/bindings/libsodium.ffi.dart:71)
flutter: #2 LibSodiumFFI._sodium_init (package:sodium/src/ffi/bindings/libsodium.ffi.dart)
flutter: #3 LibSodiumFFI.sodium_init (package:sodium/src/ffi/bindings/libsodium.ffi.dart)
flutter: #4 SodiumSumoInit.initFromSodiumFFI2. (package:sodium/src/ffi/sodium_sumo_ffi_init.dart:90)
flutter:
flutter: #5 SodiumSumoFFI.fromFactory (package:sodium/src/ffi/api/s
flutter: umo/sodium_sumo_ffi.dart:18)
flutter:
flutter: #6 CryptoUtil.init (package:ente_crypto_dart/src/crypto_util.dart:256)
flutter:
flutter: #7 _init (package:ente_auth/main.dart:164)
flutter:
flutter: #8 _runInForeground. (package:ente_auth/main.dart:108)
flutter:
flutter: #9 SuperLogging.main (package:ente_auth/core/logging/super_logging.dart:199)
flutter:
flutter: #10 _runWithLogs (package:ente_auth/main.dart:141)
flutter:
flutter: #11 _runInForeground (package:ente_auth/main.dart:105)
flutter:
flutter: #12 main (package:ente_auth/main.dart:84)
flutter:
flutter:
flutter: [main] [SEVERE] [2025-05-22 18:32:48.883222] Failed to init
flutter: ⤷ type: ArgumentError
flutter: ⤷ error: Invalid argument(s): Failed to lookup symbol 'sodium_init': /opt/ente-auth/lib/libflutter_linux_gtk.so: undefined symbol: sodium_init
flutter: ⤷ trace: #0 DynamicLibrary.lookup (dart:ffi-patch/ffi_dynamic_library_patch.dart:33)
flutter: #1 LibSodiumFFI._sodium_initPtr (package:sodium/src/ffi/bindings/libsodium.ffi.dart:71)
flutter: #2 LibSodiumFFI._sodium_init (package:sodium/src/ffi/bindings/libsodium.ffi.dart)
flutter: #3 LibSodiumFFI.sodium_init (package:sodium/src/ffi/bindings/libsodium.ffi.dart)
flutter: #4 SodiumSumoInit.initFromSodiumFFI2. (package:sodium/src/ffi/sodium_sumo_ffi_init.dart:90)
flutter:
flutter: #5 SodiumSumoFFI.fromFactory (package:sodium/src/ffi/api/sumo/sodium_su
flutter: mo_ffi.dart:18)
flutter:
flutter: #6 CryptoUtil.init (package:ente_crypto_dart/src/crypto_util.dart:256)
flutter:
flutter: #7 _init (package:ente_auth/main.dart:164)
flutter:
flutter: #8 _runInForeground. (package:ente_auth/main.dart:108)
flutter:
flutter: #9 SuperLogging.main (package:ente_auth/core/logging/super_logging.dart:199)
flutter:
flutter: #10 _runWithLogs (package:ente_auth/main.dart:141)
flutter:
flutter: #11 _runInForeground (package:ente_auth/main.dart:105)
flutter:
flutter: #12 main (package:ente_auth/main.dart:84)
flutter:
flutter:
[ERROR:flutter/runtime/dart_vm_initializer.cc(41)] Unhandled Exception: Invalid argument(s): Failed to lookup symbol 'sodium_init': /opt/ente-auth/lib/libflutter_linux_gtk.so: undefined symbol: sodium_init
#0 DynamicLibrary.lookup (dart:ffi-patch/ffi_dynamic_library_patch.dart:33)
#1 LibSodiumFFI._sodium_initPtr (package:sodium/src/ffi/bindings/libsodium.ffi.dart:71)
#2 LibSodiumFFI._sodium_init (package:sodium/src/ffi/bindings/libsodium.ffi.dart)
#3 LibSodiumFFI.sodium_init (package:sodium/src/ffi/bindings/libsodium.ffi.dart)
#4 SodiumSumoInit.initFromSodiumFFI2. (package:sodium/src/ffi/sodium_sumo_ffi_init.dart:90)

#5 SodiumSumoFFI.fromFactory (package:sodium/src/ffi/api/sumo/sodium_sumo_ffi.dart:18)

#6 CryptoUtil.init (package:ente_crypto_dart/src/crypto_util.dart:256)

#7 _init (package:ente_auth/main.dart:164)

#8 _runInForeground. (package:ente_auth/main.dart:108)

#9 SuperLogging.main (package:ente_auth/core/logging/super_logging.dart:199)

#10 _runWithLogs (package:ente_auth/main.dart:141)

#11 _runInForeground (package:ente_auth/main.dart:105)

#12 main (package:ente_auth/main.dart:84)

(io.ente.auth:2356): libayatana-appindicator-WARNING **: 18:32:48.917: libayatana-appindicator is deprecated. Please use libayatana-appindicator-glib in newly written code.

[SpieringsAE]

The flatpak version works fine for me. Looks like something gtk related from the logs, maybe either missing dependency or version mismatch due to arch's continuous updates.

[Prism00862]

It also has an issue on flatpak for some reason.

[Motaphe]

I am having the same issue!
@MaayerAli did you ever get it fixed?

[LunaVaio]

Same issue for me with the same environment!

Its working on my PC at home so I will check how I got it working on there/whats different. But on my laptop with a fresh CachyOS (Arch Linux) install with KDE Plasma + Wayland, its a blank screen.

I also tried adding GDK_BACKEND=x11 to the application settings environment variables but no dice.

Will be nice for someone to re-open this issue as it seems to be ongoing for a few people.

[Prism00862]

Hey guys, sorry for being inactive. I did end up fixing this issue on Hyprland (tiling window manager for wayland). I reopened this issue when I encountered this same issue when using the flatpak version of Ente Auth and a black screen came up. I fixed this by first terminating ente auth if u open it and it's the black screen. Then you install gnome-keyring from the pacman repos, and reopen ente auth. This may not work for you but it's how I fixed it.

[Prism00862]

Also, I was using the flatpak version of ente auth. So I'd recommend using the flatpak version of ente auth. And if you encounter the black screen, just install gnome-keyring from the pacman repos.

[Prism00862]

Same issue for me with the same environment!

Its working on my PC at home so I will check how I got it working on there/whats different. But on my laptop with a fresh CachyOS (Arch Linux) install with KDE Plasma + Wayland, its a blank screen.

I also tried adding GDK_BACKEND=x11 to the application settings environment variables but no dice.

Will be nice for someone to re-open this issue as it seems to be ongoing for a few people.

By the way, on your home PC, what desktop environment are you using? On your KDE Plasma install, try installing gnome-keyring and see if that fixes the issue

[LunaVaio]

Same issue for me with the same environment!
Its working on my PC at home so I will check how I got it working on there/whats different. But on my laptop with a fresh CachyOS (Arch Linux) install with KDE Plasma + Wayland, its a blank screen.
I also tried adding GDK_BACKEND=x11 to the application settings environment variables but no dice.
Will be nice for someone to re-open this issue as it seems to be ongoing for a few people.

By the way, on your home PC, what desktop environment are you using? On your KDE Plasma install, try installing gnome-keyring and see if that fixes the issue

I'm not sure what happened but after some other system updates its working fine now.
Maybe the updates helped or turning it off and on again a few times?

[Ahmosys]

Hey guys! I’m on CachyOS + Cosmic DE w/ Wayland and had the same problem as mentioned above. Your workaround above, finally helped me solve the problem thanks to you @MaayerAli :)